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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 11,509 reviews
  • Rated 5 out of 5 stars

    I love this membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership pays for itself between unlimited Geek Squad and free protection. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I Got It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never really been a protection plan person, but this one has already come in handy a couple of times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is already paying off. The included support and warranties is peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone from best buy recommended me to get this and so far its so worth it because you save alot of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership has its benefits!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The convenience of having tech support, extended warranty and the other benefits are well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech has been great for support and customer service for all of my products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the over the phone and in person help has been amazing definitely will be back for more devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I love the benefits of this membership. We definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totaltech Team is awesome, both in the Carmel Mtn. Ranch Store and the "home" visiting team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. I love the fact that all my purchases are covered with my membership.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has no value. Got it to get my external hard drive recovered. They took forever, wouldn’t update me, and took forever to get through to someone. Would always have to wait for a particular person to be there who it felt like never was. It was supposed to save me money but I ended up paying so much in the end that this membership wasn’t worth it. Just go to a not corporate repair shop, with decent prices doesn't take almost a year, and is cheaper for the same results with better customer service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy the service & their kind, helpfulness.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership gives me peace of mind for protecting my purchases from Bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with an order a week or two after getting the plan and was resolved quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This member ship was a great value and has helped me in unreal ways. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST GEEK SQUAD EVER!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT CUSTOMER SERVICE! THE GEEK SQUAD IS THE BEST! SO FRIENDLY AND SO SMART!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hello!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best appliances and the help helpers!! Anything you need you can find it in Best Buy.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello, Laura! Thanks for this awesome review. We strive to provide the best shopping and support experience, so we're thrilled to hear Best Buy is your go-to store. Being a Totaltech member is an added way to get the service and support you need while saving money. For information on benefits and up to date savings, be sure to check out www.bestbuy.com/totaltech. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    This membership os the best decision I dif

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jet and yaritza were amazing. Exceptional customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm impressed on the service. It covers everything that I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would absolutely reccomend!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for what you get. The savings alone make it so worth the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is Great! I love the fact that if I buy tvs they will come install for free!!

    I would recommend this to a friend