Customer Ratings & Reviews

I like that I have free shipping. I recently ordered an accessory for my laptop and had free shipping. So far I've been very happy with my Best Buy Total membership.

Excellent services and excellent staff. Good at walking you through things. Membership paid for itself after the amount of uses I got. Definitely worth it if you need something fixed >1/year.

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The membership allows us to get quick answers or repairs to our computer problems. Geek Squad is wonderful.

This membership gives me peace of mind. Extended warranty on all that I buy and the Geek Squad. I think it is worth it.

I’m surprised how useful this membership actually is I get all my tech from here and knowing I can bring anything in for repair is the best news

Excellent service...we love having it...the best...

The service is the best for all your laptops and electronics

I've used many of the benefits and I like that I get an extended warranty for 2 years on products I purchase.

The unlimited Geek squad for the next year is great. Hope I don't need to use it, but nice to have.

One of the best memberships i could have asked for!

My Best Buy Total membership gives me peace of mind. I get great service and great advice whenever I have a question about my lap top or I-Phone. I am 79 years old and not very technologically aware. I get great advice from my Geek Squad guru's whether I make an appointment in the store or call on the phone.

Very pleased with the service, advice and update of my older computer.

I have recouped my membership fee in the services I have received. Setting up new products is a breeze with their service and I love have easy access to the Geek Squad. They saved my sanity when I found I had been scammed and was locked out of my computer. I purchased a new laptop and Jeff was extremely helpful in setting in up for me and then wiping my old laptop so I could give it to my grandson. I have used the phone service when I needed help with my tv. I pick Best Buy for my any new product because I know they will provide my support and service when I need it.

I have been very very happy with the A+ service I have received from the Geek Squad. I have been a member for several years and have been so happy with the service.

Total membership is an excellent choice for saving on apple products I think.

This membership is such a great value. With Geek Squad support, the peace of mind it gives you can’t be beat.

Worth having. Peace of mind knowing I have the ability to connect to valued services at any time.

Very nice check out and delivery, everyone was very helpful.

This membership is a great value. The discounts alone are worth it, and the unlimited Geek Squad support has saved us more than once. We love the extra protection and knowing we’re covered if anything goes wrong!