Customer Ratings & Reviews

That coverage is great because everything I buy already comes with a warranty.

We have used this membership and it is a great value. Glad we are going to have it for a while.

I'm especially appreciative of my membership because of it's value and it covers my desktop, laptop, as well as my cell phone. It's a bargain at its price.

The live chat is all I've used so far. The employees that I've spoken to were incredibly patient and polite. I understand that it's not their fault that the information just isn't there for them to answer me fully. It's still annoying that when I've been asking for details on my delivery, I get the answer of "somewhere between now and Christmas." My order has been delayed twice now. I just want my laptop. I'll give a more accurate answer on the service when I actually have a chance to use it.

The store manager, Jesse, and Damian kindly and professionally assisted me in purchasing this membership. I truly appreciate their help.

I am not a person who joins membership things....but I buy enough things from Best Buy that I thought it was a good idea. I like the idea of having a protection plan. I recently bought a new washing machine (LG) as mine was 26 years old and started leaking---- and I bought a new dishwasher (KitchenAid) as my old one stopped drying the dishes. I have contacted Best Buy with questions and for help and they have answers. Stuff breaks down---so this is a worthwhile purchase for me.

Best buy is expensive but with the deals you get make it worth while and also having best buy credit card is a plus and extended warranties is also nice becaue sometimes a year isnt enough.

SATISFIED WITH MEMBERSHIP WOULD RECOMMEND VERY SATISFIED WITH GEEK SQUAD STAFF

Definitely appreciate the idea of unlimited geek squad tech support. I was pleasantly surprised by how quickly my laptop was repaired!

Do you have a lot of electronics? Like most people I do and I like to purchase the latest of technology. Now every time you purchase a product you find yourself having to buy some sort of protection plan, you don't have to do that anymore with the Best Buy total. You only pay this one time for a year and all of the products that you buy are protected under that one plan with no extra cost for 2 years. As long as you're I remember it's a no-brainer to me. You also gets customer service and geek squad service that include installation and includes software checkups etc

Membership used in setting up new computer and can use it for other products if needed.

This membership is a geat value. I love the special attention that i receive from the geek squad.

The My Best Buy Total™ Membership has been a great value so far. It gives me peace of mind knowing that every product I purchase is covered for two full years.

GLAD TO BE A MEMBER AND HAVE UNLIMITED SUPPORT WITH THE GEEK SQUAD

Very happy with the work done on my HP Laptop. Look forward to using this service in the future.

Worth it for all your expenses bang for your bucks

This is a very good producto from best buy the lady who help me whit my phobe purchase provide me all the information about it and help to get it

One never knows so this is a must to have now. Great price

They repaired my computer and it works beautifully Git rid of viruses. Very satisfied

Great peace of mind having this service. The price of everything is high. With this service my products will either be fixed or replaced.