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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 11,509 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Yay

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] It is just wow dont have words to describe how awesome it is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you’re a homeowner 10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great package. Saved $600 on services just buying and still have 11 months of benefit

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello! It's always great to see savings add up. We're thrilled to hear you've been enjoying your membership and can continue to save money! For more information on benefits and support, be sure to check out www.bestbuy.com/totaltech. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    TotalTech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Love the peace of mind of hetting protection plans on my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best money you could use as an insurance policy for any purchase you make at Best Buy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    What a waste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it. They won’t even properly fix my son’s computer which keeps being unable to charge. All they do is pop the battery out. Sure it’s charged now but it keeps happening. It looks like they just want to waste time until the one year warranty is up. This membership was pushed on me to help get the computer resolved. Waste of my time and money to buy this additional membership that isn’t needed and not fixing a problem that seem to be a defect. I’ve bought all my electronics and most of my appliances at Best Buy, but I think it’s time I start looking elsewhere.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Used it only once

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it only once but was worth it. Not sure how swrvice is for everyone else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. If you shop at BEstbuy frequently, it is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The besbuy is the best way to buy what you need im really satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way for Best Buy to build customer loyalty while saving customers tons of money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership was worth the money. I got my tv hung , surround sound hung and my computers fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think its great. Forgot i had it but havent had to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you frequent Best Buy with various tech purchases.... getting total tech is totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quick service with very helpful agents. Much quicker turnaround than expected

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello, Jack. We do try and provide the most efficient service in a timely manner, and I am glad you have had a wonderful experience with being a Totaltech member. If you need any assistance, we offer 24/7/365 support by vising www.bestbuy.com/totaltech or calling us at 1 (888) BEST-BUY or 1 (888) 237-8289. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love our membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The benefits of my total tech membership are awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service you can depend on....I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership helped along with the Geek Squad service really paid for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and we use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their membership is a great value and add a lot of protection to all I owe and bought from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the benefits of totaltech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good peace of mind.Staff is very helpful in solving any problems concerning products we had bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a must to have. The technicians are great and service is awesome

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello, Sandy. We are so glad to hear that you are enjoying being a Totaltech member! Our Totaltech membership has a lot of great benefits, and I hope that you are taking advantage of as much as you can. If you ever need any support or have any questions, please visit www.bestbuy.com/totaltech or give us a call 24/7/365 at 1 (888) BEST-BUY or 1 (888) 237-8289, and we would be happy to answer your questions. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Stupid not too buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is definitely worth the money. It has already paid for itself!

    I would recommend this to a friend