Customer Ratings & Reviews

I recently purchased the 14-inch MacBook Pro with the M4 chip, and it has completely exceeded my expectations. The speed is incredible, the display is vibrant and sharp, and the battery life easily lasts me through long workdays. It feels like my productivity and creativity have reached a whole new level. This laptop truly brings my dream setup to life, and I couldn’t be happier with the purchase.

Best Buy is a very professional, supportive and reliable organization. I have never been disappointed with a purchase and the support received by the knowledgable employees and when needed the Geek Squad has been great.

The professional team reviewed my computer virus that locked my computer and fixed the issue in timely manner. I totally recommend Total Membership for outstanding service with the customer.

Easily the best thing I’ve ever purchased from Best Buy. With 2 teenage boys, we use this service 2-3 times a year. And the service is second to none; no questions asked, just “Here you go…”

This membership is a must in our family! Well worth the yearly investment. Peace of mind too. When we have an issue, they resolve it. Top notch experts! Would not be with out Wb Root either! Have had both for over 7 years now and will continue! Can't go wrong with these plans!

My desktop got a virus and i took it to best buy and they solved the problem and i did not have to pay anything because i purchased this memebership other than that inhave not explored the benefits but to my knowledge it covers everything you buy at best buy.

Total tech has come in handed so fast for a small business to personal use. It has saved/helped reassure that if anything going wrong its covered. If you dont have it then your missing out!

This membership is a great value will help with all your needs u can just take any of your household computers in and it’s all cover u just have to pay for the parts which saves u 100s of dollars all around great deal.

The membership has definitely already provided me with great value already, as I have brought into the geek squad every computer I have own for servicing. Unlimited asst. with equipment, and perks of special sales events on the most desirable products. I also purchased a refrigerator here too and it provides a two yr. warranty on that as well. Provides 20% off all repairs. I love this membership as it has several privileges.

Membership has proven to be very beneficial even in the first month of purchase. We have saved money on Geek Squad services to 2 Lenovo computers which has more than compensated for the membership cost. Love the quick and prompt service given to members throughout the store.

We buy all of our electronics, be it computers, laptops, home, security, etc. they are always extremely helpful, descriptive and extremely knowledgeable about any and all of their products

I enjoy having Best Buy total membership I have had to use the insurance on some items and received great service in being able to replace the items. 200 dollars seems like a lot but can be beneficial in the long run. including the head start on Best Buy deals and credit card offers. I have personally recommended my friends and family to sign up if they do or plan to shop at Best Buy.

The peace of mind that this product brings is just reassurance that our initial investment will have protection in a reasonable time frame. Usually not one for extended warranties, but this one actually makes sense.

The BestBuy Geek Squad team at Vallejo was great. Addressed all the issues with 2 computers. The only reason this is not 5 stars is the phone service required to make appointments. Get rid of that "service". So frustrating that it makes me want to do business somewhere else.

Plan pays for itself if you have even one incident where you need to bring your PC or Laptop in for repair. They will also do complimentary cleaning and backup of your computer with the Best But=y Total membership

A great value. Computer was hacked and the membership allowed me to have the virus removed and ensure me that I can bring in to be cleaned of any other problems. Also was able to bring in and have Antivirus installed.

Amazing opportunity. I have a device that is covered for an entire year. I am a college student so this will cover any damages. I won't have to pay unnecessary damages if anything occurs.

The My Best Buy membership has been totally worth it! The member prices, discounts, 24/7 tech support, and protection plans give me real peace of mind. I’ve saved money on every purchase, and customer service has been excellent. Highly recommend it for anyone who shops tech often—it truly pays for itself!

Membership is a bargain, especially for appliances and big screen TV’s. Installation was courteous and professional. All of my questions were answered and products were delivered and installed as promised.

Erin Andrews is an asset to the squad. She is friendly, helpful and explained the membership, etc. so I could understand. I do love the Apple support and geek squad availability. Thanks!