Customer Ratings & Reviews

Real value, I will do it again and again, supportive

This membership has been a great value to us. I bought a new computer that had bad software, even the geek squad couldn't fix it but they recommended I purchase a Total Membership. I did and my bad computer was promptly replaced. I bought a new AVR receiver and really appreciate the membership discount. There are a lot of perks with the Total Membership. Check them out.

Very glad I have this My Best Buy Total I always try to purchase from Best Buy first

Nice to have this plan anytime we need to use it. We would recommend for everyone.

This membership has been one of the best things I’ve signed up for, besides the perks of the membership it’s been a relief knowing that I can bring in any of my purchased electronics and they can get fixed. I’m very clumsy and will end up damaging something. I’ve always loved Best Buy for the deals and the perks make this so much better. Now I can go crazy and buy more with any worries.

This membership is a real value, especially if one has multiple items purchased at Best Buy

This membership is a real value. Member prices, and Geek Squad are great! I have a peace of mind knowing all the value I have in my Best Buy total membership.

This membership is a great option. It has already helped to pay itself off by the fantastic options and coverage that it offers. Thanks, Doug Andrews

The memebership is one of the best purchase decisions I’ve made. Not only do you get excellent sale deals, you get warranty coverage for your products. For families who buy and consume alot of tech and appliances, it’s the best deal going.

I didn't realize my older phone was still under the warranty period so my Geek Squad associate, Alexandra Mariona, worked with me to get my new moto g phone to replace my older phone which was damaged. She went the extra mile to help and assist me. I'm very happy with the Best Buy total plan. It worked great for me!

The Total Geek Squad is an excellent program and a great value. I would suggest it for any electronic purchase.

All of my appliances and tech are under BBY protection plan unless unavailable or better protection elsewhere! this is the only membership i will pay $100+ for. Thanks BBY for having your insurance plan peace of mind!

The support is great and I'm so happy we joined- it's a great value!

Great membership! I would get all my electronics from Best Buy :)

Used this right away Saved $$ You can too I used it to but my new laptop

Geek Squad is very knowledgeable and helpful staff. Great place to take my issues with the computer.

The geek squad is really great and has helped me with my electronic needs. They always solved my problems and did so expeditiously. The only problem encountered was that they were understaffed and getting an appointment took time.

This membership is an excellent value for my future purchases and protection of my purchases

It has more than paid for itself. Just having the Geek Squad transfer data from my old computer to my new one was well worth it.

This membership is a real deal plus geek squad are great, the items prices and discounts on a membership real worth being a member