Customer Ratings & Reviews

Love everything our membership has to offer! Geek Squad had been a great resource when needed, love the rewards and other offers as well!

It is a good deal because in case anything happens to your product. You will have a safety net to protect and fix your item.

Bought various items using my Best Buy membership.

GLAD TO BE A MEMBER AND HAVE UNLIMITED SUPPORT WITH THE GEEK SQUAD

All the perks os worth getting a yearly service. Especially with free Geek Squad.

Excellent value for the service received. Customer service thus far has been precise and addresses the concerns presented.

I'm almost done renovating my house, so now I'm upgrading my electronics and general entertainment features. The Best Buy Total membership has allowed me to save massively with discounts, and the other perks don't hurt either!

This membership is a real value and I love that I have access to the Geek Squad, who are just wonderful!

I didn't realize my older phone was still under the warranty period so my Geek Squad associate, Alexandra Mariona, worked with me to get my new moto g phone to replace my older phone which was damaged. She went the extra mile to help and assist me. I'm very happy with the Best Buy total plan. It worked great for me!

I have always been impressed with the exceptional customer service provided by this business. Every interaction is handled with professionalism, efficiency, and genuine care. They consistently go above and beyond to ensure my satisfaction, making me feel valued as a customer. Their attention to detail and willingness to assist with any issue or question is truly commendable. It’s rare to find a place where you can rely on consistent quality and friendly service every time. Highly recommend!

I love having technical support available whenever I need it. They are very knowledgeable regarding electronics. They listen to your concerns and get the job right the first time around. They installed Five TVs, two game system, speakers, surround sounds, fireplace mounting, solved various laptops and computer issues.

One never knows so this is a must to have now. Great price

Saving so much money with just two computers being serviced, in the first month! Glad we purchased the yearly membership! Thanks Geek Squad!

Worth it for all your expenses bang for your bucks

good deal. The teams have been very friendly and helpful.

Love it as it’s better than going to Apple Store and a good price.

Im very grateful for the help and support I’ve received from the Harbison team and am considering continuing it for next year. They are excellent plus I think my products I bought from Best Buy may be guaranteed some

This membership is a real value! The protection of my products is important and this makes it so easy to do that.

I am highly recommending that you invest in the My Best Buy total membership because it totally protects you. I have to admit at first I was doubtful but now I noticed that it is the best money I ever spent to protect the purchase that I made. I am so grateful to best buy for this amazing product protection. And another wonderful thing is that once you do become a my best. Buy total member. There are so many amazing offers that are only available to you as a member. And they saved me a ton of money and so many other products that I needed to purchase and with this membership, I was able to get such an incredible deal.

good price for quality service on a range of technology. we all need help with our stuff and it is good to know who we can count on.