Customer Ratings & Reviews

Our Membership has saved us hundreds of dollars and time. Best investment we’ve made. It’s peace of mind knowing it’s easy to schedule appointment’s and the technicians are always very pleasant and helpful.

I would recommend this for anyone who needs help troubleshooting any computer problem. I have used this service multiple times for printer issues and computer issues. Thanks to the help I received my computer was cleared of potential scammers getting access to my personal data. This is the best value I could have purchased for computer issues.

Some of the systems were down and I was able to get the full support while I was there. He told me how to load the new Microsoft Office software at home. May come back to the store for additional support as I have 10 months left on my membership.

I couldn’t live without it. They hear when you need them they call the night before for confirmation and you know you in good hands because they are Best Buy reps. They are huge

I recently upgraded to the My Best Buy Total™ membership, and it has completely transformed my shopping experience at Best Buy! This membership is absolutely worth every penny, offering a host of exclusive benefits that have made my purchases faster, easier, and more rewarding. First, the free standard shipping on all orders is a game-changer. I no longer have to worry about shipping fees, and my items arrive quickly, even when I order online. Plus, the VIP customer service ensures I get priority support whenever I need assistance, which has made troubleshooting or getting advice a breeze. The 5% back in rewards on every purchase is one of the standout perks. I’ve already accumulated a nice amount of rewards points, which I can use toward future purchases. It’s like getting a discount on everything I buy, which adds up over time! Another great benefit is the extended return period—having an extra 30 days to return or exchange items is incredibly helpful, especially for big-ticket items. It gives me more time to test things out and make sure I’m completely satisfied with my purchase. What really sets My Best Buy Total™ apart, though, is the exclusive member deals. I’ve already saved a lot on several items through special promotions and offers that are only available to members. It feels like I’m getting access to deals that others don’t even know about! The My Best Buy Total™ membership is a fantastic value. Between the shipping perks, rewards, exclusive deals, and extended returns, it’s made my shopping experience at Best Buy so much more enjoyable. If you’re a frequent shopper at Best Buy, I highly recommend signing up for this membership—it’s truly a game-changer!

This is a great value. We bought 2 new laptops to replace our old one. Had the software added to both laptops. Bought a new thumb drive. So we can update a laptop when we get to our second location. No more need to keep bringing laptop from location to location.

Best Buy membership is totally worth it! The exclusive deals, extended return period, and free delivery make shopping super convenient. Customer service is always responsive and helpful. Great value for anyone who shops tech regularly!

The My Best Buy Total membership has been worth every penny. The extended warranty and protection plans give me confidence when buying expensive electronics, and the tech support is super helpful whenever I have questions. I also appreciate the exclusive discounts and offers that help me save money throughout the year. If you shop at Best Buy often or want extra protection for your devices, this membership is a must-have.

I love it! Being a member has saved me a lot of money and aggravation. It has fixed my computer, helped with the software, set up my Apple Watch, paired my air pods with my iphone, and more. Geek Squad always a available.

If tech help is needed it is nice to know that I have a place to go and techs there know what to do in order to get you back to the many jobs that our computers do for us today.

I had a issue with my pro’s I walked in and walked out with a new pair no hassle no long wait just as I was told prior to signing up got the membership and it was so satisfying.

Best Buy membership has saved me a good bit of money with repair or replacement of devices over the years. Also how to navigate some things as well. I would highly recommend it. It’s worth the money.

Only been a member for a short amount of time and the benefits are amazing. I have returned and exchanged a couple big price tag items no hassle whatsoever. One of which went on sale at a competitor for $300 less and they price matched for me instantly. Shoutout to the store on 1000 W North Ave in Chicago! Great team!

I love having the membership, it gives me a peace of mind that geek squad is there ti help me if anything happens to my devices. They are fast, effecient and full of knowledge

I needed a transfer from one computer to another which would have cost more than the price of this membership. Saved me money and I have it for a year if they are needed again.

Is very good store and the quality of their products are top on the line, while you’re in the store the staff are very helpful and generous offering us a really good help or taking care of us while we’re shopping there!

Basically, you either pay $70 or more for fixing your computer that was attacked or pay the $180 for the annual Geek Squad coverage subscription. For that reason, it was worth getting and they did clean up the issue, plus backed up the computers data at no extra charge.

The staff at Best Buy are very friendly and know exactly what to do! They helped me set up my new computer, so I didn't have to go through the hassle of figuring it out myself. Which saved me a lot of time and made the whole process completely stress-free. I really appreciate their great service!

I was having an issue with my phone - constant ads. I came to BestBuy and the gentleman at the service dest eliminated my issue in about 15 minutes. I was so worried about not having a working phone, because i was leaving the country in a day or so. Wonderful work done by him.

Overview of the Membership The My Best Buy Total™ membership is a yearly subscription service offered by Best Buy. It provides customers extended benefits for their purchases, including protection plans, exclusive discounts, and access to Geek Squad services. This membership is particularly beneficial for individuals who frequently purchase electronics or appliances and want peace of mind regarding repairs, replacements, and technical support. Key Benefits One of the standout features of this membership is its comprehensive coverage for electronics purchased during the active membership period. Instead of buying separate extended warranties for each item, members can enjoy blanket protection under one plan. This includes hassle-free repairs or replacements without additional costs. Additionally, members can access 24/7 tech support via live chat or phone through Geek Squad services. This plan can save significant money over time for families with multiple devices or households with expensive electronics. Members have reported that the plan “pays for itself” in cases where multiple repairs or installations are required. The convenience of having a single point of contact for all technical issues adds value to the membership. Is It Worth It? The My Best Buy Total™ membership is an excellent choice for those who regularly shop at Best Buy and prioritize protecting their investments in electronics and appliances.