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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 211 Showing 4,201-4,220 of 11,509 reviews
  • Rated 5 out of 5 stars

    Necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my best electronics purchases ever. My wife and I love there service and support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership was great for when they installed my items purchased.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Value

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] All the perks make this orogram an excellent value

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello, Robin! It's always great to see savings add up. We're thrilled to hear you've been enjoying your membership and all the perks that come with it. For more information on benefits and support, be sure to check out www.bestbuy.com/totaltech. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Excited!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought it last month, and so I am excited about not having to pay for tech support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and awesome technicians. They did great job mounting our TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best service ive ever had always so helpful they just take good care of the customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT DEAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great deal especially for small businesses, definitely recommend,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    GIANT WASTE OF MONEY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably only the second or third review I’ve ever written, but I don’t think I’ve ever been this disappointed in a shopping experience. I bought a home theater system and TV for my new home. I thought that the Total Tech membership would be a good idea. New home, so let’s get everything installed by professionals. It was next to impossible to schedule a delivery and installation time. When I did it was cancelled without my knowledge. When I scheduled again no one showed up or even bothered to tell me that they were not showing up. Tonight when I called to see what happened I’m told that it will be another month before I can even have my TV delivered. I’ve cancelled my order and requested a refund for my total tech membership. I usually buy my electronics from Amazon, but liked the idea of having a store I could physically walk in and a support team. I will not make the same mistake again.

    No, I would not recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      I understand how having a delay in installation could be frustrating. We expect our deliveries and installations to go as smooth as possible and I am sorry that this hasn't been your experience with us. I would recommend reaching out to our support at www.bestbuy.com/totaltech or reach one of our phone agents at 1-888-Best-Buy or 1-877-237-8289. They will be able to look into your account and see what may have occurred and work on finding a resolution. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Worth its Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you love and purchase tech items all the time this is definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a a great deal. I haven’t had to use it yet, but I am sure I will eventually.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thanks for your review! There are so many savings and perks that come with a Totaltech membership, and we're happy you have this backing you up when it comes to a future purchase or service you may need. Please be sure to check out www.bestbuy.com/totaltech for the most up to date information and benefits to use at your advantage! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great team

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team. They did a great job installing my LG OLED team and mounted it to the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this membership offers alot of good deals and discounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech … period !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want the best stick with Totaltech !! Swift help adept !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I enjoy my membership and use ut all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a real value and the geek squad service is top notche

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brought my laptop in for hard drive fail

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my laptop back the next day excellent service would totally recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership for life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is well worth the price before we had this it cost us a lot of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is very nice and I can fix all the items in my house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been bless for knot needing to use this membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to talk too. The employees will help you to find want you looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was a great app

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved their customer service and friendly i loced everythijg about it

    I would recommend this to a friend