Customer Ratings & Reviews

I like the services the membership brings, it give you options and great tools to keep your computers in top shape.

I didn't realize my older phone was still under the warranty period so my Geek Squad associate, Alexandra Mariona, worked with me to get my new moto g phone to replace my older phone which was damaged. She went the extra mile to help and assist me. I'm very happy with the Best Buy total plan. It worked great for me!

I am grateful that I this membership. It give me peace in my mind that I have a way to check my computer if it have a the blue screen of death or something else.

Received Excellent customer service by the Geek team

Total membership is an excellent choice for saving on apple products I think.

I subscribed for years, but I just dropped it because it no longer includes techs coming to the house to work on my computer issues. I liked that service. If you buy a lot of Apple gear, it may be worth the price now.

Easy and convenient card to use Highly recommended

membership gives me peace of mind that all my future products are protected instead of having to get individual protection for each item and consider if the cost is worth it or not.

I should have been done this. It would have saved me hundreds of dollars.

This membership is great i use for all odmy products

saved a lot of money with this as I was having issues with my PC! Needed a new cooler and I had to only pay for the part and labor was free! Amazing buy!

I am loving my total protect membership...and all the devices that it covers wish I would have done it sooner

WE are very happy geek squad is included with the membership.

Very pleased with the service, advice and update of my older computer.

I purchase quite a few devices and appliances from BestBuy and this makes so much sense if you do. It pays for itself on just a couple purchases.

This membership is a real value. The membership includes a 24-month Geek Squad Protection Plan for accidental damage on apple devices.

I spent over 40 years supporting technologies (computers, OS's, networks). Now that I'm retired it is a relief to simply contact the Geek Squad, who are knowledgeable, efficient and patient, who will get me back up and running quickly. This means they manage my devices and I never have to stress out. The membership is a great value for me and my family!

With the advanced technology that has dominated our lives, it's important to have a good tech support system in place. I built my Rizen 5 with an AMD A5 processor. It constantly needs attention with drivers and such that the guys and girls at Best Buy are able to fine-tune my system. I couldn't be happier with their work. Good job, everyone!!!!

I'm almost done renovating my house, so now I'm upgrading my electronics and general entertainment features. The Best Buy Total membership has allowed me to save massively with discounts, and the other perks don't hurt either!

I have a the Total Membership since January of 2019 I have had some of the best technicians come to my home and help me. I will always be a total member.