Customer Ratings & Reviews

Very pleased with the service, advice and update of my older computer.

This membership is a real value. The membership includes a 24-month Geek Squad Protection Plan for accidental damage on apple devices.

I spent over 40 years supporting technologies (computers, OS's, networks). Now that I'm retired it is a relief to simply contact the Geek Squad, who are knowledgeable, efficient and patient, who will get me back up and running quickly. This means they manage my devices and I never have to stress out. The membership is a great value for me and my family!

With the advanced technology that has dominated our lives, it's important to have a good tech support system in place. I built my Rizen 5 with an AMD A5 processor. It constantly needs attention with drivers and such that the guys and girls at Best Buy are able to fine-tune my system. I couldn't be happier with their work. Good job, everyone!!!!

I'm almost done renovating my house, so now I'm upgrading my electronics and general entertainment features. The Best Buy Total membership has allowed me to save massively with discounts, and the other perks don't hurt either!

I have a the Total Membership since January of 2019 I have had some of the best technicians come to my home and help me. I will always be a total member.

Technology is so all consuming these days it's great to have a resource you can rely on to help you out. Thanks Best Buy and Geek squad for your help.

Great when you have to bring in a product for repairs

The membership is a real value. I love the peace of mind that everything is protected in one membership. Excellent customer service.

Enjoying the benefits of having this membership!!!

It is a great membership It helped to use the geek squad and to Set up my lap top It eases my mind that I can get help easily

I don't have the time to do this stuff - so much easier to let hte experts do it on a faster network than we have at home.

The service is the best for all your laptops and electronics

We have used this membership and it is a great value. Glad we are going to have it for a while.

I have concerns because it is expensive and some of the attractive services have been changed and require additional cost. However, I wouldn’t be without it. If you have a problem, they can quickly resolve it through repair or replacement. I highly recommend getting this extra protection.

Although Best Buy has done me wrong on several occassions with shipping and customer service, I love the total tech membership because it covers my apple care at no cost. So not only do I wait for the device to go on sale, but then I also don’t have the extra cost of apple care. You might think that it doesn’t add up but in this house where every device is an Apple tech product, I’m making out so well. And of course all the other perks of the package came in handy when we installed our speakers and theatre system.

I love this membership. It's a very good membership, especially if you don't know how to put a computer together. my mom and I took our old computer. Apart and it was hard to put it back together. We couldn't do that, but the membership the Best Buy total membership came in handy to fix that and all we had to do was bring the computers to them do it and they did it in 24 hours.

Been a member for a long time and they always dack what they sell. Well worth the cost.

Good job…………………..,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Very nice check out and delivery, everyone was very helpful.