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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 223 Showing 4,441-4,460 of 11,509 reviews
  • Rated 5 out of 5 stars

    Subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service works well and are available to help you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for Computer Dummies.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used it many times and they always solve my problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Transition a bit confusing but Trusting TotalTech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was one of those caught up in the transitioning Best Buy technology support programs, from their former Total Tech Support to their new "TotalTech", and not sure which would have been better if able to grandfather into, but to know BB has your back and willing to work with you regardless is a good thing. The occasional bonus SALE pricing is a good thing to take advantage of too, as like a "member price" one major purchase already covers the cost of the membership for the year, with spare savings. Have yet to really leverage the at home tech support I need to if to maximize the "smart" home functionality of what I buy and bring into my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech membership is well worth it. It pays for itself almost immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far , I have had very good results using my membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Invest in this for sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely worth it and the Best Buy team is top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing memebership, Sadly couldnt use it since im not from usa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This great to have. Not to pricey for all of the things that you benefit from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great membership. Cost is decent. Would strongly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unlimited geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get protection for all my devices and unlimited geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, I have for once actually saved money by spending money! I had Total Tech at my house several times and rather than $100 it was $50. And, they didn't charge anything for a trip when I wasn't happy and they came back until I felt everything was working well. They put up 3 outdoor security system cameras, my Ring doorbell, a new powerful Router system and a couple of other things, I get a 20% discount on anything I buy at Best Buy and any waranty I get is extended in length. I am VERY pleased because I am 83 and handicapped and can't do much for myself. Every Tech I've had in my home has been great in knowledge, polite and hard working. Kudos to Totaltech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys, get with this membership! This is the real deal here..

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello, Brindly.
      We are so glad to hear that! Our Totaltech membership has a lot of great benefits, and I hope that you are taking advantage of as much as you can. If you ever need any additional support or have any questions, please visit www.bestbuy.com/totaltech or give us a call 24/7/365 at 1 (888) BEST-BUY or 1 (888) 237-8289, and we would be happy to answer any more of your questions. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Recommend for people with multiple laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my data backed up ,tuned my 3 laptop . Worth the deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great deal you offer you have to be nuts to opt out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value and gives peace of mind protecting purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great flexibility. Dependability excellent both in store and home visit.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We are happy to hear this positive feedback and we are hoping you are enjoying all benefits and perks of being a Totaltech member. If you need assistance, we offer 24/7/365 support by visiting www.bestbuy.com/totaltech or calling us at 1-888-Best-Buy or 1-888-237-8289. BBY-ExBrand_Totaltech

  • Rated 2 out of 5 stars

    Not a good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good value with added charges. For what the program costs (if ever used) save your wallet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. It's a no brainer. Glad i have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We would recommend Total tech to anyone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is well worth the cost for the level of expertise we receive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your chat people are great! Friendly, competent, know what they are doing!

    I would recommend this to a friend