Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 11511 reviews
(11,511 customer reviews)to a friend
Rated 5 out of 5 stars
This membership is worth your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good member prices, and love the unlimited Geek squad support
I would recommend this to a friendRated 5 out of 5 stars
Best me present ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome customer service, awesome tech service as usual
I would recommend this to a friendRated 5 out of 5 stars
Awesome.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total Tech is an awesome investment and totally worth the money.
I would recommend this to a friendRated 5 out of 5 stars
You should get it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the membership it help with product or item.
I would recommend this to a friendRated 5 out of 5 stars
Totaltech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you don't have this already you should get it, itso worth it.
I would recommend this to a friendRated 5 out of 5 stars
Total Tech - Get it, you won’t be sorry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy I signed up for Total Tech. Worth every penny!
I would recommend this to a friendRated 5 out of 5 stars
Think twice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good but the new update to this might not be worth it.
I would recommend this to a friendRated 5 out of 5 stars
Repair and service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great support and repair service both at home and at store
I would recommend this to a friendRated 5 out of 5 stars
We love our membership and we use it all the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value and we use it all the time
I would recommend this to a friendRated 5 out of 5 stars
Worth the money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Way worth it. you get discounts and repairs or replacements.
I would recommend this to a friendRated 5 out of 5 stars
Piece of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good idea for any kind of problem or situation that comes up!
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for the review. You are correct. Being a Totaltech member has a lot of benefits for any type of situations. You can check out all the benefits here at www.bestbuy.com/totaltech. If you ever need assistance, we also offer 24/7/365 support by visiting www.bestbuy.com/totaltech or calling us at 1-888-Best-Buy or 1-888-237-8289.
Rated 5 out of 5 stars
Totaltech saved the day!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After having the Dell tech work on my computer for nearly 3 hours, he told me everything was fixed. It was nearly midnight so I shut it down. The next morning when I tried to open my computer, all I got was gobbeldy-gook. I couldn't open anything as it changed from screen to screen, opening a tons of things I had never seen. I tried and tried but couldn't get the thing to work properly. Thankfully I was a member of the Geek Squad and they took my computer and had it for two days before they were able to get it to working correctly. They told me I would lose all my information so I purchased a 2 terabyte SSD so they could load all my information onto it to save it for me. So much for Dell's Premium Support Plus. Their tech was a disgrace to Dell in my opinion. I'm not sure which Cracker Jack box he learned computer repair from but he must have eaten half the instructions instead of reading them. Thank you Geek Squad for getting my computer back up and running the way it should.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .We are always ready to assist should your tech have any issues. Very happy to hear we were able to resolve that for you and get everything back in running order. Glad you have been able to take advantage of the tech support benefits of your membership. You can also see all of the membership offers at: www.bestbuy.com/Totaltech
Rated 5 out of 5 stars
Geek squad membership is great value.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A read value to get membership to geek squad. Love it.
I would recommend this to a friendRated 5 out of 5 stars
Total tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never had to use but im sure the process would have been simple
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Hey, Heather! The great thing about Totaltech is that it'll be there when you need it most! And you're right, it's an easy process to get the support or service you need when the time comes. Totaltech experts are available 24/7/365 through phone by calling (888) BEST-BUY or (888) 237-8289 from the phone number associated with your membership. You’ll be immediately routed to an expert. You can also log into BestBuy.com or the Best Buy mobile app to chat with an expert, or start here: www.bestbuy.com/totaltech.
Rated 5 out of 5 stars
We love this membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is great i love this store :) wow what a value!
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Hello! Thank you for this positive review. We agree that this membership is great and offers an amazing value between free services, discounts, and 24/7/365 support! Please be sure to check out www.bestbuy.com/totaltech for the most up to date information and benefits to use at your advantage.
Rated 5 out of 5 stars
Great !
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You got alot of deals back with this so if you shop at best buy alot get it !
I would recommend this to a friendRated 5 out of 5 stars
Geek techs are great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Real value, knowledgeable on products, making setup easy.
I would recommend this to a friendRated 5 out of 5 stars
Great membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is overall great. Geek squad helps all areas as well.
I would recommend this to a friendRated 5 out of 5 stars
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the peace of mind that all my appliances are covered
I would recommend this to a friendRated 5 out of 5 stars
Best decision I’ve made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is great to have especially if you have a lot of electronics
I would recommend this to a friend
