Customer Ratings & Reviews

So thankful they were able to help me with my problem! Highly recommend

I have no complaints or regrets thus far. Geek Squad assisted with repairing a laptop and evething was handled professionally.

I am very pleased with my Best Buy membership. Tech support is excellent

Great Tech Support. Good Value. This will keep yor devices fine tuned...

Everything is great about it. Little spendy but it is worth it.

Its a good value knowing you can get your computer fixed by the pros....

This is a great value and convenience for us. Would recommend to anyone

Geek squad are the best peace of mind. Thats why i.purchase at best buys

so far the my best buy total is helping out on all the questions that i have for my new computer. Everyone has been great and helpful.

Geek Squad is great! With the addition of this plan, I know I have great coverage.

I believe it is a good value. Like the perks that come with it.

Purchasing the BestBuy Total membership is a game changer. It's like getting insurance on your car. It provided peace of mind because we all know it's not a matter of if you'll ever need it as much as when you do, it's there.

This membership is real value. Plus the price in the warranty you get with it.

Totally worth it especially when you need to build a pc

If you have a lot of electronics this membership is perfect. Very cheap for a whole year of coverage on all your devices purchased at best buy.

I didn't have this when one of my first laptops crashed, and I lost pretty much everything on the device. But, Geek Squad got me a back-up device and the insurance afforded by the Membership, which has provided me with a feeling of security. Especially with student loans and rent to pay. Tech can be integral to the day and thus can be very stress-inducing if/when it doesn't work. Now, I don't worry about the tech not working AND the financial ramifications when that's the case, I just think: pivot the schedule and device. The Geek Squad has me covered and will get me back up and running easy peasy. It's not a big deal. Way better than what it was with my first crash. I am very thankful for the Membership.

If you have different electronics or appliances from Best Buy definitely this is the Membership you must have. Is a peace of mind and you get access to special deals, prices, coverage that save a lot of money on the long run. We have it and have used it various times and Best Buy always honor and provide immediate service/repair/exchange if needed. The price is not cheaper but again the benefits that you receive compensate enormously.

So far,so good. I have only been a menber for a littler over a month and so far, it has live up to is advantageous.

Great value.Good to use for multiple purchases and different items purchased for my whole family.

Good knowing I have a good place to take my computer to get fixed