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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 231 Showing 4,601-4,620 of 11,509 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service no stress cause I know they do quality work

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hey there! Thank you for your review. Not having to worry about services and support is a huge perk to being a Totaltech member. Please be sure to check out www.bestbuy.com/totaltech for the most up to date information and benefits to use at your advantage! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and worth the subscription. Learned the hard way

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hi! Knowing you have protection on your important devices and 24/7 support available is one of many great perks of being a Totaltech member! We're so happy you've been enjoying your membership and being able to save money. We encourage you to visit www.bestbuy.com/totaltech for more information on savings and benefits. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    A New Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peace of mind knowing your items are protected is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs where very professional when they came out and mounted my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dennis mejores compras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Creo que es de las mejores compras que he hecho en Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this membership as part of my purchasing appliances for my kitchen reno. Luckily, other than the installation and delivery benefits, I have not needed to use it. I thought the special access to support (i,.e on the chat) was a great benefit. The only issue is that while I get someone faster and they are always nice, I have not been able to obtain better info about status of my questions than what I can see online by myself. That is really disappointing, since after all is said and done, the time I spent on the chat was a total waste. But that is BBY process to address, not the membership per se.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you so much for your review and feedback! We are so sorry to hear that you were unable to obtain better info about the status of your questions via chat. If you still need assistance, we are happy to speak to you in order to answer any questions you may have. Since we are available 24/7/365, could you please call us at your convenience at 1-888-237-8289 that's 1-888-BestBuy? We look forward to hearing from you! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps me out very much it has excellent customer service

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello, Natalie! We're so happy you've been enjoying your membership and have received great support. We encourage you to visit www.bestbuy.com/totaltech for more information on savings and benefits. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to text them severl times and everytime the took care of my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    membership is well needed when purchasing expensive appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ive ever used will use again and customer service was amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciated the technician who did the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job and experience with the sales person, very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totaltech is a great plan. I am very happy and pleased that I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it for another laptop. These guys are great at helping me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and a great way to protect your devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We are happy with Best Buy services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best and we are happy with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car radio help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and information about our issues we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alot of benefits for total tech. It pays for itself and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I love best buy everyone go here it alsome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have coverage on everything I purchase for 2 years!!

    I would recommend this to a friend