Customer Ratings & Reviews

Good to have very easy to install people whe help u when u need support

Love the Geek squad! Very helpful and knowledgeable

I wish it offered better deals or stuff you’d actually use. I like the benefits it comes with, won’t be renewing because if the cost

Since i don't know much about computers it's all ways good to know best buy is there to help me.

Haven’t had any issues, I would recommend to anyone!

I haven’t had to use this yet, but just knowing if and when I need support it will be there.

Great value, especially if you plan on buying a few expensive things like I have. I don’t have to worry about my TV or PC parts getting damaged.

My laptop fell off the couch as I stood up and never powered back on again. My husband purchased this as a birthday gift for me two years ago. I was devastated because i wasnt sure if i was still under warranty and if my Total Tech would cover the repair expenses. Made a same day appointment and took my device in and i was made aware that i was covered under BOTH warranty and Total Tech!! Issue couldn’t be repaired locally so it had to be shipped out and wouldn’t be back until 2 weeks later. Received a call in LESS than two weeks that my laptop was ready for pick up. The tech guys stated that it was my battery that needed to be replaced and had died. I just thank God that i didn’t lose anything and didnt have to pay a dime outta pocket. Btw the tech guy was super nice and didnt make me feel like an idiot for not knowing what was goin on with my computer. I appreciated that the most. Thank u!

I've been a Best Buy member for four years now and it has always been worth it. I however did just learn they no longer support Samsung phones. Disappointing. Be sure to check what brands are covered before purchasing.

This membership was recommended to me by a friend. I recently bought a printer from BB.

Membership pricing and product protection add significant value to my purchases.

Great purchase, worth the benefits, special deals, warranties, geek squad, etc

Great memebershop. Covers my devices. Plan to take full use of the Geek Squad.

Computer technicians were very skilled and gave me assurance that my computer was OK

The membership is a great valu for the money. I like that every time I shop at Best Buy I earn rewards. I like the membership because I know that if I need to have something repaired they will take care of it.

This membership is a great value to me. It includes everything that I need.

Best buy always comes through for me. The staff is extremely pleasant. Even though it can get busy at times, they do not rush you nor do they make you feel uncomfortable. I thank God for geek squad because i do not have the knowledge for electronics. Lol

I love my sleek, fast and smart new Apple computer.

I recently purchased some items that are fairly high value and wanted to protect them. Considering most items come with some sort of manufacturers warranty you may question whats the point? I'll tell from my experience its 100% worth it. For instance you buy a TV and something goes wrong the burden to get it shipped to a certified repair center falls on you. I also figured Individual protections for things I was expecting to buy over the course of the year would add up. This protection not only covers all items purchased for two years but offers discounts for its members on certain products as an added benefit. When I've had to return items due to issue with a product returns to the store have been seamless for me. I originally thought the coverage was to pricey for me the value outweighs the cost.

Awesome overall! Piece of mind getting purchase protection .