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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 237 Showing 4,721-4,740 of 11,509 reviews
  • Rated 5 out of 5 stars

    Sir

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy because I can get a lot of discount and options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted to get this, the techs have been so nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best option for a warranty for household items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy got my money worth 100 fold very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value. I strongly recommend it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Service not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My machine has been broken for 3 weeks! Geek squad has been unresponsive since my 2nd service request as the machine broke within a day of having the drain pump replaced. The 2nd technician that came to fix it was unprepared after the issue was explained at length to customer service. To date I requested a call from a supervisor and no response and both my appointments have been cancelled. To say the least this has been an utter disappointment!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...,................................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real value and nice to have assistance at my fingertips 24/7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful for fixing pc towers or any tech stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always top notch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went awesome and they wired new outlet too

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Membership Plan is NOT helpful for Seniors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, the price of membership is very high. When we purchased the plan, I specifically asked if the employees were based in the USA - and they assured me they were! Well, after using them 3 times , I can honestly say they are not US BASED ! We are Seniors and it is very difficult to understand them and we get very frustrated... so this plan for us is not helping.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my pc but it covers any future purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very respectful. Good people good attention all people.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you, Johnny.
      We are happy to hear the positive feedback and hope you are enjoying every aspect of our Totaltech Membership! If you ever need any assistance, we offer 24/7/365 support by vising www.bestbuy.com/totaltech or calling us at 1 (888) BEST-BUY or 1 (888) 237-8289. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great customer service .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was knowledgable and had a quick turn around !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good……………………………………………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has good price and offer good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea and great service. Great idea and great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service and expertise . My TV was done right the frist time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy but radio installing poorly…………………………poor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent i love this membership, is very nice!!!!

    I would recommend this to a friend