Customer Ratings & Reviews

A real value for the money, I used it for my phone and surface pro laptop. Anyone in the family for all devices are covered.

Membership is a great value The extended warranty is great

Absolutley love being a member. the value and the expertise of the employees. having always whats hot a new in tech.

We have peace of mind, knowing that the Best Buy team fixed our computer.

I laughed at the Best Buy totaltech membership when I first learned of it. But when I looked closer and noticed that it in fact includes GENUINE AppleCare with all Apple items purchased, I was sold. It would cost more to buy AppleCare separately if I were to get the protection without the membership. I tend to buy several Apple items each year including an iPhone, MacBook Pro and iPad Pro. I often skipped the extended warranty due to price. The membership now makes it an included part of the the purchase so as long as I renew my BB tt membership. And yeah, it also goes without saying that everything you buy includes an extra year of warranty and often with accidental coverage including drones and camera gimbals, both of which I ended up buying from BB. Those items are more prone to being damaged in use and I am thrilled that I am now covered. Plus I ended up getting free installation on several pieces of home appliances as well, which I would have otherwise had to pay for out of pocket for my home. If you want to maximize the membership, I'd recommend you buy all your items within a small timeframe so that they all get the same coverage when you buy and new your BB tt membership.

Haven’t needed it but good to have it. Worth the extra 179 to stay protected on multiple purchases.

Very happy with this membership Geek Squad has always been super helpful Have been member for multiple years, many purchases and used service multiple times at different stores Can go to store with appointment or get virtual appointment Extends return policy, earns points for purchase When you call they thank you for your membership

the tech very professional. and I received my computer ready the date they gave me for pick. The process was perfect

it was great while it lasted. apparently it isn’t offered anymore? it covered many of my electronics

value for anyone, such as myself , who is lost in this world of technology! great service

Their tech people are great to work with. They always solve my problems.

THESE GUYS IN THE GEEK SQUAD REALLY KNOW THEIR STUFF. THEY ARE BRILLIANT.

This membership saves me money and keeps my electronics running smoothly.

This membership is well worth it. I love the options avaliable with this, like geek squad.

Shopping at Best Buy Total is like having your own personal shopping assistant, guiding you through a world of endless options. Whether you're browsing their website from the comfort of your home or exploring their store in person, you'll find everything you need, from the latest electronics to home appliances, and even expert tech support. Their website is so easy to navigate, and their staff are always ready to help with any questions you may have. And the best part? With their price-match guarantee, you can be sure you're getting the best deal possible. So go ahead and shop with confidence at Best Buy Total, where quality products and exceptional service await you.

This is my second year of subscription, and I can tell you it's worth it. Lots of free coverage, including Apple repair insurance.

I purchased the My Best Buy Total membership when I bought a new washer and dryer and all of the benefits have been absolutely amazing!

This is the best investment out there. We have had to go twice already this year for computer virus and hacks from the internet. They are efficient, knowledgeable and were able to make all the repairs. The best part is everything was covered under the annual membership fee.

Love- It’s been so worth it! Definitely gives me peace of mind!

Excellent service, came with cables all over the places(fan cables since I tried swapping out fans), they fixed it over the matter of 3 days