Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 11511 reviews
(11,511 customer reviews)to a friend
Rated 5 out of 5 stars
Great service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and at a good price . Have options for services.
I would recommend this to a friendRated 1 out of 5 stars
Impossible to find help - Not really 24/7 service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a brand new gaming PC in store at the South Loop Chicago location. Using my Total Tech membership, a Geek Squad agent put it in all the parts. Unfortunately, when they handed me the PC they were busy and we couldn't test it in-store. They did give the original boxes with leftover cables but it did not come with the power cord to connect to an outlet. After all the above happened, I have spent approx. 2.5 hours (yes, two and a half hours!) on the phone and chat to no avail. Everybody passes the buck, says its another department and I have gotten no resolutions. It is ludicrous to pay for Total Tech membership, be guaranteed 24/7 Geek Squad support and get 0 help. Case IDs 315234763, 315235071, and CAS-15041662-W8F3N9.
No, I would not recommend this to a friendRated 5 out of 5 stars
Love jt!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This program already paid for itself! Great product
I would recommend this to a friendRated 5 out of 5 stars
EXCELLENT VALUE FOR THE PRICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.COVERS ALL BEST BUY PURCHASES. PEACE OF MIND FOR YOUR PRODUCTS.
I would recommend this to a friendRated 5 out of 5 stars
i use my membership and recommend to friends!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is worth the money worth the cost.
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super friendly I definitely recommend to everyone.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership offers great value and peace of mind.
I would recommend this to a friendRated 5 out of 5 stars
Love the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great investment in tech related products
I would recommend this to a friendRated 5 out of 5 stars
Total tech, great investment!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Professional service and great repair savings.
I would recommend this to a friendRated 5 out of 5 stars
great service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.used for several years worth every dime to have this service.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Always gets my computer fixed fast g
I would recommend this to a friendRated 5 out of 5 stars
I’m loving it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This member was the best it comes with lots of benefits.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .We are so happy to have you as a Totaltech member! Please be sure to check out all your great benefits and perks here at www.bestbuy.com/totaltech! If you ever need assistance, we also offer 24/7/365 support by visiting www.bestbuy.com/totaltech or calling us at 1 (888) BEST-BUY or 1 (888) 237-8289.
Rated 5 out of 5 stars
Mr Chapman
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I look this service and it cover products for up to two years.
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a piece of mind, with Geek Squad as a bonus
I would recommend this to a friendRated 5 out of 5 stars
Love Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy total tech and Geek Squad are the best!!!
I would recommend this to a friendRated 5 out of 5 stars
I love my TotalTech membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best membership you can get, peace of mind.
I would recommend this to a friendRated 5 out of 5 stars
Tech service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased seems helpful Too soon to know good value
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .We are excited to have you as a Totaltech member! You can find all your great benefits and perks here at www.bestbuy.com/totaltech! Please take advantage of all the things offered as well as if any repairs are ever needed! If you ever need assistance, we also offer 24/7/365 support by visiting www.bestbuy.com/totaltech or calling us at 1-888-Best-Buy or 1-888-237-8289.
Rated 5 out of 5 stars
Membership review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be a good value thankful have the support if need it
I would recommend this to a friendRated 5 out of 5 stars
Excelente!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendRated 5 out of 5 stars
Geek squad to the rescue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is such great deal! The help is a life saver.
I would recommend this to a friend
