4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 246 Showing 4,901-4,920 of 11,509 reviews
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and at a good price . Have options for services.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Impossible to find help - Not really 24/7 service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a brand new gaming PC in store at the South Loop Chicago location. Using my Total Tech membership, a Geek Squad agent put it in all the parts. Unfortunately, when they handed me the PC they were busy and we couldn't test it in-store. They did give the original boxes with leftover cables but it did not come with the power cord to connect to an outlet. After all the above happened, I have spent approx. 2.5 hours (yes, two and a half hours!) on the phone and chat to no avail. Everybody passes the buck, says its another department and I have gotten no resolutions. It is ludicrous to pay for Total Tech membership, be guaranteed 24/7 Geek Squad support and get 0 help. Case IDs 315234763, 315235071, and CAS-15041662-W8F3N9.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love jt!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program already paid for itself! Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT VALUE FOR THE PRICE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COVERS ALL BEST BUY PURCHASES. PEACE OF MIND FOR YOUR PRODUCTS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i use my membership and recommend to friends!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is worth the money worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super friendly I definitely recommend to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership offers great value and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great investment in tech related products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech, great investment!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Professional service and great repair savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used for several years worth every dime to have this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Always gets my computer fixed fast g

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m loving it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This member was the best it comes with lots of benefits.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We are so happy to have you as a Totaltech member! Please be sure to check out all your great benefits and perks here at www.bestbuy.com/totaltech! If you ever need assistance, we also offer 24/7/365 support by visiting www.bestbuy.com/totaltech or calling us at 1 (888) BEST-BUY or 1 (888) 237-8289. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Mr Chapman

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I look this service and it cover products for up to two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a piece of mind, with Geek Squad as a bonus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy total tech and Geek Squad are the best!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my TotalTech membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best membership you can get, peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased seems helpful Too soon to know good value

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We are excited to have you as a Totaltech member! You can find all your great benefits and perks here at www.bestbuy.com/totaltech! Please take advantage of all the things offered as well as if any repairs are ever needed! If you ever need assistance, we also offer 24/7/365 support by visiting www.bestbuy.com/totaltech or calling us at 1-888-Best-Buy or 1-888-237-8289. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good value thankful have the support if need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such great deal! The help is a life saver.

    I would recommend this to a friend