Customer Ratings & Reviews

This membership is of great value, helps so much with necessary purchases

This membership is such a great return of the cost of the membership. We needed our information moved to our new computer and it was covered with this plan. The Geek Squad team we worked with were amazing and did a great job! Jeremy and Jacob thank you!! Bonus is we have coverage for 2 years on our other electronics!!! The plan paid for itself in my first time using it!

Seems like a good value, saved more than it cost on the laptop i bought

My Total Tech membership has been wonderful. I have no complaints! The staff are efficient and helpful. They stand behind their products and make recommendations where needed,

My Best Buy Total membership is worth it. I get free shipping, no restocking fees.

I was hesitant to get the membership but so glad I did! It has been great and the techs are so helpful!

I been a tech member for over 4 years its 100 percent worth having, every single Tech I spoken to have been extremely helpful, friendly, courteous and very very patient with me as i am slow with computer. They don't give up until they resolving my issues and most important they are available 24/7. Well worth having!!.

Made the tech fix I had to do cheaper so pretty cool

GREAT VALUE FOR WHAT YOU GET BEING A BESTBUY TOTAL MEMBER. LOVE OUR GEEK SQUAD!

Worth it 100%! A lot of perks and you will be taken care of. Best Buy is great (on my end) with any warranty, replacement, and care needs.

This membership is a good value and the unlimited additional support is brings a peace of mind for any future issues that I might need help resolving.

This membership really helped when my computer crashed—covered all the labor and install of software to new one—glad we purchased it!

It has come in handy many times. We have had 3 computers broke and they assisted promptly each time.

I was skeptical of this membership, but I’m glad we got it. I don’t know anything about computers and I have two tweens who are getting PCs for Christmas. I needed to make sure I would have someone to help me with the PCs. The kids decided to build their own computers. We picked out all of the parts with the help of two great BB employees. With the membership, the Geek Squad built the computers in less than a week and they’re ready to pick up. Other than paying for the membership, it didn’t cost more to have BB build the computers, and if anything doesn’t work or gets broken, we’ll have support. Definitely worth it so far!

The Best Buy Total Membership is worth the money. Yes, it is very expensive but the upside is having access to agents at your fingertips including deliveries and remote assistance.

The help I get from the membership and the Geek Squad is well worth the price. Can't beat it.

BEST THING I COULD HAVE PURCHASED TO PROTECT MY INVESTMENT.

This membership is great value, if you have to get your electronics fixed more than twice, its a great money saver, i would have spent more like 800 on fixing my pc if i didnt buy the membership.

Have had membership for over 10 years. Has saved me a lot of frustration and money.

This membership is expensive, but has already saved me that amount and more. Plus free apple care for 2 years!