Customer Ratings & Reviews

I think this is one of the best purchases you can make if you buy anything at Best buy. Great return policy and the protection plan is perfect for any unforseen issues.

Good insurance. Not too unreasonable price for what you get.

This membership gives me all the peace of mind when it comes to my electronics. I’m not that tech savvy, so Geek Squad is always there to answer my questions, and show me how to operate my devices! Best membership I have in my life!! Whether it’s in person, in home, or over the phone or chat, they are always there to assist!

We love the membership and support from geek squad!

I am renewing my membership because it is 10000% worth the money $ ive used the service many times for many different things and it is always reliable. The Geek Squad is a must-have not to mention the deals.

I’m getting a lot of benefits from this membership. Great deals!

Haven’t had the need to use this membership yet but sure glad I have the option if needed.

As a custom built PC owner this membership is a great help for both repairs and part replacements. It’s a huge time saver.

There is no way to make a purchase at best but without grabbing this deal. It has helped me so much and given me so much peace of mind when we I have an issue. The service is unbelievable

This membership is a legit! Member discounts, Unlimited Geek Squad support, and also, love the peace of mind of getting protection plans and points on every Best Buy and other brands purchases!

Every time I have used my membership the staff has been so helpful.

This membership has saved me a lot! Not only did all my computers get cleaned up and added storage cards, but they also helped me build my computer! That’s right! I ordered a computer, but the order was canceled due to production issues. So I put together the perfect computer for myself , knowing what I already wanted, then with some help on getting the best products and pricing from my friends at Geek Squad, I ended up with an even better computer and SO Small…got heads to turn! Very happy!

It pays for itself with the availability of phone support or if necessary, a convenient appointment. Excellent customer services.

So I bought it with the new laptop I bought. Since then I did get an air purifier and Playstation digital gift card both of which I did get money off of. The only concern I have is that the protection plan that comes with the computer as well as the air purifier is that I now have deductibles as opposed to when I bought the regular protection plan there was no deductibles. That was something I wasn't told and didn't know about it ahead of time. Which I really wish I had been explained that first. I do believe I still have time to switch it I'm kind of debating. I don't know if you can buy a protection plan on top of this or not I guess I would have to ask.

It’s really nice with the protection plan you get with the membership.

Very satisfied with the service provided and professionalism shown me by the staff

I really like the idea of having you all there for me in case I need you. Thank you.

Many benefits and discounts for being a member. Great service from the Geek Squad.

this membership is a real value. The professionalism and technical expertise make the setup and / or any issue resolution fast and thorough and always successful.

Buying Best Buy Total protection is a must for me. I want the protection for my expensive equipment. I will continue to purchase yearly.