Customer Ratings & Reviews

I love this membership. Electronics can be hard to navigate when theres an issue

It's terrific being a Best Buy member. Terrific rewards and always excellent service in the stores!

Our laptop had pop up ads we could not get rid of. The Geek Squad took care of it & the computer works fine.

I think this is one of the best purchases you can make if you buy anything at Best buy. Great return policy and the protection plan is perfect for any unforseen issues.

I like my new Lenovo Thinkpad. It works fine. I can keepin touch with othet artists and musicians.

I am renewing my membership because it is 10000% worth the money $ ive used the service many times for many different things and it is always reliable. The Geek Squad is a must-have not to mention the deals.

This membership is awesome, and the prices awesome.

Very helpful when purchasing our new laptop. Rep. Made us feel very comfortable ans transfer of my info very smooth.

So I bought it with the new laptop I bought. Since then I did get an air purifier and Playstation digital gift card both of which I did get money off of. The only concern I have is that the protection plan that comes with the computer as well as the air purifier is that I now have deductibles as opposed to when I bought the regular protection plan there was no deductibles. That was something I wasn't told and didn't know about it ahead of time. Which I really wish I had been explained that first. I do believe I still have time to switch it I'm kind of debating. I don't know if you can buy a protection plan on top of this or not I guess I would have to ask.

This membership has saved me a lot! Not only did all my computers get cleaned up and added storage cards, but they also helped me build my computer! That’s right! I ordered a computer, but the order was canceled due to production issues. So I put together the perfect computer for myself , knowing what I already wanted, then with some help on getting the best products and pricing from my friends at Geek Squad, I ended up with an even better computer and SO Small…got heads to turn! Very happy!

Total membership is a total buy for my electronics and customer service

Good insurance. Not too unreasonable price for what you get.

There is no way to make a purchase at best but without grabbing this deal. It has helped me so much and given me so much peace of mind when we I have an issue. The service is unbelievable

We love the membership and support from geek squad!

Haven’t had the need to use this membership yet but sure glad I have the option if needed.

This membership is a legit! Member discounts, Unlimited Geek Squad support, and also, love the peace of mind of getting protection plans and points on every Best Buy and other brands purchases!

I’m getting a lot of benefits from this membership. Great deals!

As a custom built PC owner this membership is a great help for both repairs and part replacements. It’s a huge time saver.

It pays for itself with the availability of phone support or if necessary, a convenient appointment. Excellent customer services.

I was fortunate enough to sign up for the plan that offers more services and I have taken advantage of it — had 2 squad members come out and install a new TV — they also move existing TV upstairs and verified that both were working to factory specs — also needed phone support for my Eason Printer and needed my laptop deep cleaned because a scammer— all taken care of at no additional charge and without any hastle — when renewed next year some of those services will no longer be included but the cost will go down some — very happy to have purchased this service — most item warranties also get extended to 24 months under this plan and members get special discounts