Customer Ratings & Reviews

I like my new Lenovo Thinkpad. It works fine. I can keepin touch with othet artists and musicians.

Very helpful when purchasing our new laptop. Rep. Made us feel very comfortable ans transfer of my info very smooth.

This membership is awesome, and the prices awesome.

Total membership is a total buy for my electronics and customer service

Good insurance. Not too unreasonable price for what you get.

There is no way to make a purchase at best but without grabbing this deal. It has helped me so much and given me so much peace of mind when we I have an issue. The service is unbelievable

This membership is a legit! Member discounts, Unlimited Geek Squad support, and also, love the peace of mind of getting protection plans and points on every Best Buy and other brands purchases!

Haven’t had the need to use this membership yet but sure glad I have the option if needed.

We love the membership and support from geek squad!

As a custom built PC owner this membership is a great help for both repairs and part replacements. It’s a huge time saver.

I’m getting a lot of benefits from this membership. Great deals!

I was fortunate enough to sign up for the plan that offers more services and I have taken advantage of it — had 2 squad members come out and install a new TV — they also move existing TV upstairs and verified that both were working to factory specs — also needed phone support for my Eason Printer and needed my laptop deep cleaned because a scammer— all taken care of at no additional charge and without any hastle — when renewed next year some of those services will no longer be included but the cost will go down some — very happy to have purchased this service — most item warranties also get extended to 24 months under this plan and members get special discounts

It pays for itself with the availability of phone support or if necessary, a convenient appointment. Excellent customer services.

Every time I have used my membership the staff has been so helpful.

this membership is a real value. The professionalism and technical expertise make the setup and / or any issue resolution fast and thorough and always successful.

It’s really nice with the protection plan you get with the membership.

I wish i would have gotten this early when purchasing some of my other appliances. Would have saved more after paying for the membership. Adds peace at mind. Not having to pay extra every time. Just a flat rate, it pays for itself ten fold.

Buying Best Buy Total protection is a must for me. I want the protection for my expensive equipment. I will continue to purchase yearly.

I really like the idea of having you all there for me in case I need you. Thank you.

Very satisfied with the service provided and professionalism shown me by the staff