Customer Ratings & Reviews

There is no way to make a purchase at best but without grabbing this deal. It has helped me so much and given me so much peace of mind when we I have an issue. The service is unbelievable

This membership is a legit! Member discounts, Unlimited Geek Squad support, and also, love the peace of mind of getting protection plans and points on every Best Buy and other brands purchases!

Good insurance. Not too unreasonable price for what you get.

I was fortunate enough to sign up for the plan that offers more services and I have taken advantage of it — had 2 squad members come out and install a new TV — they also move existing TV upstairs and verified that both were working to factory specs — also needed phone support for my Eason Printer and needed my laptop deep cleaned because a scammer— all taken care of at no additional charge and without any hastle — when renewed next year some of those services will no longer be included but the cost will go down some — very happy to have purchased this service — most item warranties also get extended to 24 months under this plan and members get special discounts

Haven’t had the need to use this membership yet but sure glad I have the option if needed.

As a custom built PC owner this membership is a great help for both repairs and part replacements. It’s a huge time saver.

We love the membership and support from geek squad!

I’m getting a lot of benefits from this membership. Great deals!

It pays for itself with the availability of phone support or if necessary, a convenient appointment. Excellent customer services.

this membership is a real value. The professionalism and technical expertise make the setup and / or any issue resolution fast and thorough and always successful.

Every time I have used my membership the staff has been so helpful.

I wish i would have gotten this early when purchasing some of my other appliances. Would have saved more after paying for the membership. Adds peace at mind. Not having to pay extra every time. Just a flat rate, it pays for itself ten fold.

Buying Best Buy Total protection is a must for me. I want the protection for my expensive equipment. I will continue to purchase yearly.

It’s really nice with the protection plan you get with the membership.

I really like the idea of having you all there for me in case I need you. Thank you.

Very satisfied with the service provided and professionalism shown me by the staff

Many benefits and discounts for being a member. Great service from the Geek Squad.

Good value. Good experience with all agents I dealt with. Prompt service on my laptop and return of it in a timely manner.

I purchased this membership for the value per year plus all of the perks that come along with it. I haven't had to use it or make any claims yet, hopefully I don't have to. But if I do, I hope the process is smooth.

i had the membership for almost 1 year, barely used it except for the initial reason i got it (to fix my laptop which was having some screen/ram issues) they didn’t fix it because im not sure they knew how? anyhow, i totally feel like it was a waste of money for me personally since im not so damage prone when it comes to my devices and the laptop was kind of a one off so i shouldn’t have let them talk me into getting a full year of that. I will say, if you have a large family or multiple people you can share this with who are very accident prone with their devices, or just need some extra protection JUST IN CASE, get it. it’ll definitely be worth it for you. especially if it’s not a lot of serious issues. I might opt for getting it some other time if i think i might ABSOLUTELY need it, but I doubt it.