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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 33480 reviews

Rating Filter

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 276 Showing 5,501-5,520 of 33,477 reviews
  • Rated 5 out of 5 stars

    Computer updates installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful and knowledgeable about the situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Support is an excellent product/service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very valuable service to have. The security of just knowing that quality tech support is just a phone call away and at home tech support is there if it is needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Total membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coverage is not what staff members sells you; is absolutely misleading; besides it only covers a couple of times not any time you need it

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! As a My Best Buy Total™ member you receive 24/7/365 support, member pricing, discounts on repairs and advanced services, protection plan, an extended return/exchange window on most products, and more! All of these savings and benefits add up. For more information and support, call (888) BEST-BUY or (888) 237-8289 to talk with a My Best Buy Total™ Expert or visit https://www.bestbuy.com/memberships to chat online. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet but great value for all my appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is great. Been a loyal best but customer. Always very helpful to us n our daughter with devices we bought her

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it for the unlimited geek squad service if I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because I needed my laptop fixed. They worked quickly and fixed everything. Since then, I needed the team for a second tech fix. Then, I just purchased a new laptop from Best Buy, and needed it shipped since it wasn’t in stock. I didn’t realize it, but I also get free 2day shipping with the program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This membership is awesome for great discounts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for discounts. Great customer service and very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Snorthrop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home I consider this an investment as it can get things resolved quickly and I can get back to work quicker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really helpful because you never what could go wrong. And this membership will cover all your electronic needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A big relief to know that if anything goes wrong with my new laptop, that I can rely on the folks at Geek Squad to help! So far everyone has been super helpful, friendly, and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership was very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the membership but I just couldn't pay for the renewal but I will definitely come back for the membership since I would always use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership takes care of everything. Great deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We love our membership and use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I have used it I have had no problems. The team is easy to work with and usually resolve my issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They limit the help we get now and don't care for that.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We appreciate your review, although it's concerning to hear you may have not received all the help you needed from us. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very important ti have technology support and Best Buy offers this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Service Membership You'll Ever Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best service membership you will ever purchase! You hope you will never need it, but if you do, you will be so glad you have it! The online representives are so helpful and the Geek Squad is the best!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful membership worth the money! If you buy a lot from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is very good, it gives many benefits. I think it is worth buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My membership is amazing and live the fact that all of items purchased are covered by membership

    I would recommend this to a friend