Customer Ratings & Reviews

This is the best service membership you will ever purchase! You hope you will never need it, but if you do, you will be so glad you have it! The online representives are so helpful and the Geek Squad is the best!!

They limit the help we get now and don't care for that.

It’s very important ti have technology support and Best Buy offers this

This membership is very good, it gives many benefits. I think it is worth buying.

This was a great deal . I am very happy with my decision and the Geek Squad guy explained everything to me. Tnx

Wonderful membership worth the money! If you buy a lot from best buy

My membership is amazing and live the fact that all of items purchased are covered by membership

The membership is a real value. I needed to do a level 1 investigation on my old hdd, and was able to do so at zero cost.

I have not yet had the opportunity to regret buying this. Every time something goes wrong, they fix it

I have been to see the Geek Squad in store at least 4 times in the past 2 months. It is great to have this service available without additional charge. The technicians have been knowledgeable and helpful. Additionally, having the membership offers extended warranty duration.

Very happy! I had Total Tech before. I have already used it to repair older equipment.

Been able to get a lot of things fixed for my computer.

Everyone I have dealt with at my Best Buy store has been very knowledgeable and very helpful. If they have a question they don't hesitate to ask for help to find the answer. I have had two experiences with Geek Squad and can't say enough about the service and got product back sooner than expected.

Worthwhile for Geek support. The issue with my laptop was resolved quickly. The staff was very helpful.

Nice to have the full support of best buy behind you.

I cancelled my total protect as a friend advise me it was not worth it. BIG Mistake! I lost all my warrenties for my previous purchases. And I buy all my devices & appliances from BEST BUY! Within 2 months of my cancellation, I purchaed it again! There is nothing like the peace of mind and haggle free repairs and replacements that this program provides! ❤️ It is a must have!!!

My phone was hacked and my desktop went down at the same time. Both were fixed quickly. My phone and PC have worked flawlessly since bringing them home. BTW, they carried my desktop out to my car. Everyone was friendly, courteous and professional and I paid nothing. My membership covered it all.

Having the yearly membership is 100 percent worth it, you get all the rewards you need!

this is an amazing plan, love it and gives me a piece of mind on every purchase I make.

This membership gives me peace is mind in knowing that I can fall back in Best Buy for any assistance with my devices