Customer Ratings & Reviews

I got some speakers installed and was told this would cover all components even ones that weren't purchased from Best Buy. This was incorrect. This only covers installations of Best Buy products

Can’t wait to utilize this membership! I’m an addict of new tech and best buy has been my go to spot for all things tech as well as appliances, this membership will surely pay its weight in gold!

This membership has already saved me money with purchases and Geek assistance. Well worth it.

This membership and coverage really helps relieve some every day stress. The Geek Squad is available 24/7, the installation and delivery on additional products are covers saving HUNDREDS of dollars at times, and you get various notifications and exclusive saving offers

If your like me and get frustrated whit the time it takes to set up and learn new technologies this.membership is great. It has made my life easier because they do the job for you. The only negative is you have to make an appointment so there are times when you just go there they may not be able to get to you.

Membership can be a lifesaver when you equipments fails and you need to repair it. I no longer have any equipment that I need to have service by Best Buy. If i did have a need I would certain without fail continue my membership. Thank for your service provided last November.

I had mary laptops that needed to be worked on. Tour very professionally staff remedied the issues every time

So far my only issue is the app doesn’t show my Membership status nor my new laptop so setting up appointments has been a hassle. But calling my local Best Buy so far has been ok to get help. Best Buy needs to fix this.

I recommend everyone to get a Best Buy membership it really helps out with a lot of purchases not having to pay full price sometimes getting a discount

I Love My Geek Squad! I'm not very tech savvy and have to call them from time to time. They are very nice to talk to and so very helpful! I get a bunch of span emails and have called them asking if they are legit before I purchase or not. They usually are not! That is so helpful!

Decided to try a yearly membership and find I no longer stress if one of my computers needs attention. I"m pretty tech-savvy but I don't like replacing my own batteries (the big ones inside the laptop or adding memory myself. I love that they come to your house! I've already had a house call and was happy with the service

This has definitely come in handy. So glad I purchased it. My fridge has the ice balls on the bottom and it quit making them twice and they came out and fixed it twice for no cost and no hassle. My printer quit working. They came out fixed it and no cost and no hassle. Best purchase we ever made. Thank you.

Total Tech, while it wasn't exactly within my budget, appeared to serve as a valuable tool should I have been a customer that relied heavily on Geek Squad services or special in-store promotions for Total Tech members. When my current situation changes, I have a feeling I'll be back to renew my membership/.

Honestly I think that this membership is the best decision I have ever made! I took my computer in to get worked on and when the associate mentioned this membership I was pessimistic. After almost a year in I can say it was worth it 100%. I definitely recommend it for everyone that may shop at BestBuy

I used discounts but was not informed that any adjustments or refunds will be in the form of store gift card which does not expire. Some benefits are not clear and subject to change at any time.

Have used Geek Squad to transfer data from old laptop to new Dell Inspiron 14, to assist with wifi connection for HP Laserjet M140we printer, and to resolve issues with laptop. Geek Squad member Lashawna Leaton at Saint Petersburg store is professional, patient, informative, In short, she is a great asset to the team!

I was given this membership with a full amount discount when purchased SONY Bravia TV. The delivery & installation (wall mount) was free, amazing customer service by Geak Squad. All of that by itself would’ve cost me this price.

At first, not having been able to gain access to services (my bad) timing and whatever. Anyway, the guys and gals at the store have been Great in helping me move forward.

It is really the best in service and guarantee that I have found to protect my items. no other company offers what you offer, I have been surprised by your services and by the professionalism of your associates, I have definitely changed to Best Buy as the store that I have used and will use to buy the best current technology.

Attention and services Each members of their team really has and knows the necessary skill for give us what we are looking for the best attention and quality services