Customer Ratings & Reviews

Just pay for the membership. Having the idea of a 2k laptop or 200 dollar controller break while traveling sucks. Now if my stuff breaks im covered.

Membership is well worth it never had a bad experience. Everybody has been always nice. Purchased a TV and a computer there now order games for my grandson hoping he enjoys them as much as we enjoy our TV.

This saves me money on purchases I make at Best Buy. I recently took my desktop computer in for a minor problem. It was fixed in a couple of days and the problem resolved.

So far this has had great value. There has been no charge for transferring from one computer to our new one. It is a great service and always busy.

Great value for the peace of mind I receive from knowing computer issues can be addressed and I don't need to apply for a loan to have it repaired.

Was just gonna pay for a repair then was convinced into buying the membership totally paid off. Went to fix my computer multiple times right after.

This membership was a no brainer especially when purchasing apple products bc you receive 24mo of AppleCare without any additional purchases. Also the ability to get free Geek Squad support for all your electronics no matter where you bought them.

Buying a new computer, switching to Windows 11...and both requiring the transferring of data and other considerations we were not aware of. The Geek Squad representatives were patient in explaining necessary changes, making recommendations, and following through

My membership offers exceptional value. The member-exclusive pricing, coupled with unlimited Geek Squad support, is highly beneficial. Furthermore, the assurance provided by the protection plans on our purchases is greatly appreciated. *Thank You Best Buy

Awesome way to save and stay in the now. There always something new coming out and with this membership it gives me promotions that I can use towards my next purchase.

Don t know much about the membership. I left the store without the geek squad appointment i requested and have no idea about what i get as i told the sales person my husband had just died a veteran and i needed a reliable way to handle V A coraspondance i got office 365. I hope has some kind of protection for the lsp top. Its taken me 4 days to add my pay accounts to it. So i guess i really don t know if its a good deal or if i was just up sold because i was a woman who lost her husband.

I recently had an issue with my laptop which the geek squad were able to address and the cost would've been the same as the mentorship which gives alittle piece of mind for potential issues during the year. And you don't have to worry about costs in the future. I just don't like that they do automatic recurring charges each year.

this membership is a real value, member prices, plus unlimited geek squad support are great, also love the piece of mind of getting protection plans on our purchase!

I have used the membership to help with computer problems, and all within a short time after signing up. Great help from the Geek Squad. Keep up the good work. You are the best!

I have tried several tech supports, but none are as expected. I make sure to renew each year because of the response time and expert tech whether by phone or house call.

I hoped to get help resetting some of my tablets. I need to add a new windows 11 to my computer because it has so much malware that’s hidden. Can you help with this?

The Best Buy membership program is absolutely worth it. The free shipping, exclusive discounts, and extended return windows make shopping so much easier and more affordable. On top of that, the added protection and support give real peace of mind with every purchase. I recommend this membership to anyone who isn’t signed up yet. If you shop at Best Buy even a few times a year, the savings and convenience more than pay for themselves.

This membership is a real great value, over time there are things that will add to my purchases and knowing i am getting the best deal is awesome

This wonderful contract is a true blessing, as it allows me to have my laptop running and keep it running. The price for this 1 year contract is cheaper than what I have paid in past years for a professional computer repair technician to come to our office!!

So I just recently bought this membership and let me tell you first of all I am not no bot secondly when I tell you this membership is worth it I am being very real with you the reason is because this membership has covered my whole pc every time something is wrong with it I always take it to them and sense I have the membership they fix it for me for free and I am glad I spent 180 on this membership it was worth every penny.