Customer Ratings & Reviews

Don’t skip this!!! This is what you need to protect your *pricey new investment * 1000% !! They offer more protection and services with the My Best Buy Total Membership than you would anywhere else including the manufacturer! The customer service and Geek Squad services and provides more than you’d expect and make it convenient for you and your product. They explain and go over any questions u have on the spot during purchase and happily can compare their services vs other warranties you’ve responsible for seeking out on your own and follow through. They make it all so easy and convenient!

Recommended with new computer purchase - I usually don't do such things but did time. Just the initial new computter setup-data transfer & removing hard drive more than worth the cost of membership. Have since done a laptop health check up (again on an aging item) & they tuned it up for hopefully at least another year or two (not used much)

I originally only got this membership because I was doing a few repairs on my pc and the membership came to a total that was only a few dollars higher than what each repair would cost. After I got it though, I actually started seeing there were a lot of pretty great benefits and the deals tend to bring the prices down to even lower than micro center prices on certain items. *Bonus to those who read this review, Best buy price matches with micro center, which is almost always a good deal.

It's definitely worth it if you have multiple devices

Excellent customer service. Trying to fix my flash drive. Organized order of sequence

Love it so far and enjoying everything about this now

Computer is much faster! Yeah! Computer replaces one that was old and slow.

Just signed up and have not used it yet but it seems to be a great value for what is offered.

The Best Buy Totaltech membership has exceeded my expectations. It's a comprehensive service that offers real value and peace of mind for anyone who relies on technology. If you're a frequent Best Buy shopper or someone who appreciates excellent tech support, I highly recommend giving it a try.

Outstanding customer service from the sales staff and Geek squad

Love the occasional discounts. Also the fact I can get help with my tech items even those I did not get from BestBuy. Also love the fact that I get apple care for all my apple products I buy at Best Buy.

They did an awesome job on my labtop. Everything i asked to be done was did correctly and working like new.

Amazing service, made very easy to find product and the employees gave me a better deal signing up with the Best Buy credit card took some stress off my purchase.

I am very happy with my Best Buy. Membership and with the HP Chromebook HP inkjet printer that I purchased

Already paid for itself and I have only had it a month. Fixed several computer problems. Very happy

Excellent knowledge and service. Very profeesional and informative.

If you need help you need this. Geek squad is the best

Great value! Unlimited Geek squad support by phone or in person. Use it whenever needed. Store staff always helpful and Geek squad always takes time to answer questions and help from every angle possible for 1st time resolution of issue.

Well worth the purchase. It covered the cost of having the data from my old Mac transferred to the new one.

I appreciate being protected. And am very happy to be able to count on The Geek Squad whenever I need them.