Customer Ratings & Reviews

As a My Best Buy Total™ member, I have had a fantastic experience with the program. The benefits, including free shipping, exclusive member-only discounts, and rewards points on every purchase, have truly enhanced my shopping at Best Buy. The flexibility to choose between a variety of membership tiers allows me to customize my experience to fit my needs and preferences. The customer service provided to Total™ members is exceptional, making me feel valued and appreciated as a loyal customer. I highly recommend the My Best Buy Total™ membership to anyone who frequently shops at Best Buy for electronics and appliances.

If you need help you need this. Geek squad is the best

Well worth the purchase. It covered the cost of having the data from my old Mac transferred to the new one.

I appreciate being protected. And am very happy to be able to count on The Geek Squad whenever I need them.

Just newly purchased this coverage and so far i was assisted to all my concerns and needs to my new gadgets

This is the best deal you could ever come across. I kept it for a couple years, and then didn’t realize the card I had on file had expired, and my plan did in fact expire, which I’m very sad about. I actually have been meaning to call to see if I pay for it again, if it will cover all the products that it was covering previously. I’m honestly very sad that I let it go every time I had an issue with any of my products I was under the coverage. It was a no questions ask either they gave me a replacement or they fixed any issues I ever had they also answered any questions about the products that I had with clear, straightforward answers, I miss having the Best Buy protection plan for all of my products and regret letting it go. I highly recommend this to everyone if you purchase product from Best Buy at all.

Well, worth it whenever anything goes wrong with my purchases from Best Buy.

I was on the fence about this. But i am glad I did it!

Been using the Geek Squad for years and it's the best deal in town. In store, on line, and in home service can't be beat.

At $179/year this is a good value. You get 60 day price protection (which I have used 2-3 times already) as well as 2 year warranty protection. More value to this as well.

This membership always makes me feel confident that if I need help, I can contact someone that will follow through. Worth every penny!

This memebership is a real value. It keeps all my products protected all included in the price. You also get your TV mounted and delivered for free! It's a no brainer!

This membership makes things much simpler and is worth it.

Worth every penny, makes returns and exchanges easy and provides protection on all purchases.

Great value! Especially if you are in need of their services frequently over the course of the year.

I have a tremendous sense of comfort knowing help is a phone call away. Squad is always professional and eager to help. I never feel like I’ve asked a stupid question. I am always treated with respect and as a valued customer.

Its a bittersweeet purchase, as many of the benefits of the membership were once provided to customers free-of-charge. The membership also once included more benefits at a cheaper price, the price continues to climb as the benefits decrease. Because it is required to access the warranties on already has on purchases already made, its a bittersweet purchase, albeit a necessary one.

This membership is great coverage and provides savings all year long.

Happy used it few times, was able to discard few electronic gadgets.

The membership is really worth it. They price adjust up to 60 days. Love it so far