Customer Ratings & Reviews

Love this! its great and beneficial, thank you for throwing this onto my cart

Great customer service, allows me to pay over time with no interest before 12 months

I had an excellent chat with the guy who helped me in choosing my laptop and he was really good, He was a real help to me as though with a long history of experience with the computer world, he still showed great experience in the field and I liked that

So far, it's been okay. Waiting for more opportunity to use it.

We have had the plan for many years. We would recommend them to all our family and friends.

This is great to have because you can take almost anything in.

Great plan to have at your fingertips. Love the peace of mind.

Got for free for a year due to a promotion when buying a new computer and its very helpful

This membership is awesome. Great help when you need it

Bestbuy membership has enabled my shopping life better and it makes it easier for me to shop in store and online when I am busy and I get my order delivered to my doorstep easily

This is the best of all best things. It is a must buy when you buy your items from Best Buy. You would be doing yourself and your family an injustice if you pass on MY BEST BUY TOTAL.

We upgraded to get support on a new laptop, easy simple and fast!

I have found that Geek Squad is something that i cant live without! Worth every penny.

Having this membership has saved me countless times on computer issues for my various electronics.

I wanted the same protection plan i had with my old LG TV SJ8500 series, which was a 5 yr fully covered plan. In the 4th year i wound up having BB come out bc my TV had lines running across the bottom of the screen. Even in the 4th year of the 5 year protection plan they still gave me $750 towards a new tv, which i bought the Sony Bravia Master Series A9G. I got the Sony on a 1 time flash sale for cyber Monday sight unseen, but that TV is Sony's to of the line. The regular price on that 55" tv was $2299 marked down to $1299 minus the $750 they gave me towards my old LG SJ8500 series TV. So I got a great deal overall, but i wanted the same 5 year protection plan like i had on my LG, but instead they gave me this Total Tech Plan, which for the first year they charged me $149.00 and every year thereafter it's another $200. So figure after 5 years that would be about $1000.00 compared to the $299 I could've gotten the 5 yr protection plan like i had, so I'm not too happy about that as they refused to exchange that out for the 5 year protection plan like I had. Totaltech makes sense if you buy a lot of devices from BB, but for me it doesn't make sense as i don't have a family of my own, so i don't have all that many devices to justify paying an extra $1000.00 over 5 years time when you compare that to the $299 total for the 5/yr plan i wanted & just in my old LGSJ8500 series Tv. And that TV the 5 year protection plan was only $199.. Total Tech is great as if you have any issues with any devices on your network, whether or not you bought the items from BB, then BB will still fix it or replace it. Again though, I still kinda feel that it only makes sense if you shop at BB regularly for everything from appliances to tv's to computers, gaming consoles, phones etc etc. At least they're all covered now, instead of just the tv being covered, so hopefully It'll pay for itself over time if i have any issues with any of my other devices.

I highly recommend getting this membership, not only do I save money but you get benefits and rewards, membership deals.

I love my new PC, because it's runs a lot faster than the old one. It's has 16GB of memory.

Best deal you can make, covers any problems. Very experienced technician repaired the computer I bought for my Grandson!

The value of this deal is great for the protection and peace of mind.

Best Buy Total is a great value for anyone who shops tech regularly. It includes extended protection, 24/7 tech support, and even discounts on repairs and services. The peace of mind and convenience it offers definitely make it worth the membership.