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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 311 Showing 6,201-6,220 of 11,509 reviews
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value. If you buy a alot of devices it extends the warranty even if it's your fault and you get a longer return period. Plus lots of other great perks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fab warranty and saved install charges too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My install technician pointed out the advantages of the 2 year warranty by becoming a Totaltech member. He also pointed out that i would be receiving a $40 refund over the already paid install charges. Win/Win!

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for your review, we really appreciate it! We are happy to hear you were able to take advantage of the great benefits of Best Buy Totaltech by getting up to 24 months of product protection while your membership is active as well as save on installation fee's! You can view all of the benefits of Best Buy Totaltech at www.bestbuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best Buy Totaltech membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 4-piece Kitchen appliance set and the Best Buy Totaltech membership was a no brainer. Free appliance delivery, installation and 24 month extended warranty. Well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love memebership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech Team has been absolutely wonderful. They've answered all my questions. Helped me with all my problems and explained why and how I can get what I want out my computer & accessories

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love this membership and use it all time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This memberships is a real value. It comes with a lot of benefits. It protects your devices for a year and you can have the peace of mind. You can also save good money with this total tech membership. I recommend this to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment for home products you can make. The savings for one installation pay for a years contract. It also supports members of the Geek Squad when you don't have an item that needs service.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for the wonderful review! Standard installation and delivery is a wonderful perk of having a Best Buy Totaltech membership. While the plan is active and you purchase an item at Best Buy you can utilize this perk as much as you can! Be sure to review all of the membership benefits here: www.bestbuy.com/totaltech . Enjoy your new technology! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    recommended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always ask me at checkout ---- always said no, this time I said yes and I am happy I did. It is worth having. Protection on most items for the year. Worth the extra cost just incase something happens.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for becoming a Best Buy Totaltech member lala. With Totaltech, you’ll get up to 24 months of product protection on most new Best Buy purchases, including AppleCare+ on Apple products, with an active membership. For most portable devices, plans also include protection against drops and spills. You can view more awesome benefits of Totaltech by visiting www.bestbuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Total Tech Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose to get the total tech support to cover my laptop. I am happy that it covers all of my purchases. We just had a refrigerator delivered, and they hauled the old one way for free! Savings of $40!

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We are so happy that you have taken advantage of your Totaltech membership and that you have already seen some savings! We not only offer the free 24/7 Geek Squad tech support for your devices and free haul a ways on your deliveries, but there are so many other benefits and way to save with this membership. Feel free to check them out at www.BestBuy/Totaltech. BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    I'd get it if you have planned used for it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was worth during the covid days and exclusive products. Used it for a washer order too for free delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech includes geek squad & free 2 YR warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Totaltech you get 24/7 geek support and also get free 2 year product warranty and peace of mind if anything happens to "ALL" of your electronics (TV, iPhone,etc.) whatever you bought at BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy a membership you will be glad you did.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a membership a few months ago when my computer got hacked. I have been VERY pleased with them. They fixed my problem quickly. I plan on purchasing a membership when my current one runs out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy member.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving the membership so far. If you are a relatively frequent customer of Best Buy then you definitely get return on your investment with the extended warranties and free Apple care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always keep a total tech plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always a great deal. You could never go wrong with them they cover a lot and more than just tvs. If you have a lot of electronics and you buy a lot of them definitely invest in this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service package! Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed by all of the many features and benefits of this package. I am glad the tech explained in detail all that it provided. It made me feel secure knowing that my wife's new laptop would be taken care of in the best way.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good membership and good people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good and never know if breakdown on my iMac and I purchase iMac at BestBuy that can have repairs or upgrades...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had opportunity to use it yet, but it is great value for great service. I have called to inquire about the service and customer service was really great to answer my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Total Tech Membership is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad support fixed my computer, got great discounts, mounting of my TV, and customer support has helped me square away all my tech. Great deal for someone who needs assistance with tech support. Definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service especially if you're buying a new TV and need installation as it's included in the membership. The tech team did a great job installing our new 75 in TV on the wall in our living room. No fuss - no mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad in Wheeling is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So helpful and took time for all my questions. Completely satisfied. $200 membership totally worth it for transferring all my old data to new on Dell computers. Had three different techs and all same quality.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We are glad you are taking advantage of the free services offered under your Totaltech membership! Having your data transferred to a new device means being able to pick up seamlessly from your original computer to your new computer. We hope you are enjoying your new computers and should you need any assistance on them or want to check out your full list of benefits we are available 24/7/365 online at www.bestbuy.com/totaltech or by phone at 1-888-237-8289. We cannot wait to assist you! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Totaltech if you have family and purchase electronics on a regular basis. It has great value and if something gets broken or is defective you will get a new one, most of the time

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for the review! Having the entire household cover under Totaltech is a great thing and helps give you peace of mind. With the addition of Best Buy Protection Plans on new purchases you are fully covered on those items. Check out your other benefits like extended return/exchange time here on www.bestbuy.com/totaltech . We look forward to seeing you! BBY-ExBrand_Totaltech