Customer Ratings & Reviews

Services was good timely and professional. Helpful to have the annual membership

The membership is a real good value. When we do need to use it for help or tech support the outcome has been good. Always helpful, knowledgable and resolves our issues. Mostly just tune ups on our computer to make run more effectivley.

Highly recommend Geek Squad membership to anyone who needs assistance with their computers.

I hate to be without Geek Squad because they take care of your computer and that makes it work longer. I am out of Geek Squad becouse i haven't the money now.

I've been a Total Tech/Geek Squad member for several years. Even with the recent price increases and separation of the Webroot security package from the membership, I still consider it a great deal. I have used it for tech support and maintenance of some of my devices, delivery and install of several major items including a dish washer, clothes washer/dryer, a cooktop, and a large projection TV system. The Geeks also helped out with a in home network setup in an older home that had been prewired for ethernet. The added warranty on all of my purchases is a great feature. Well worth it.

This membership helps when buying and servicing electronics.

In my opinion, the Total Tech Membership is a MUST have! It is worth the money you pay (which isn’t that bad), especially if you buy everything from Best Buy, like I do. Try it! You won’t regret it.

One best purchase I made with yearly Greek squad protection

Geek squad solved my slow computer problems. Installed SSD and Ram all in one day and was able to get it up and running fast. Thanks

This program is unbelievable....easy, quick, prompt and the best technicians are always available, in home, in the store, on line....recommend it highly

Used my membership immediately and 24/7 IT help by geek squad right away. Loved the ease!

Just love my new membership. It gas so many great ad antages

I LOVE my Best Buy Total membership. I've had it for years. They have solved so many problems on my computer via internet connection with a tech. Thank You!

This membership has worked well for me. I needed repairs on my desktop computer and this was a better value than paying for the repair by it self.

Protection and convenience, hopefully, when I need it, I will not have any issues. thanks

Covers all your needs! It's worth the money they help you out so much when something goes wrong.

Fantastic picture, Love this tv also sound quality is excelent.

Geek squad has helped me in the past helping me with issues

This membership has saved me many times,and the techs are very knowledgeable and helpful.

Very helpful and honest. Would have liked a a little more communication once they had it.