Customer Ratings & Reviews
- SKU:
- 6406935
to a friend
Just get it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well, I was hesitant to purchase but am I glad that I did! The installation of my new dishwasher went without a hitch and I’ll be using this service again soon with the big scree tv installation!
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for taking the time to let us know you are glad you purchased Best Buy Totaltech! Free delivery and standard installation with new Best Buy purchases are some of the great benefits of Best Buy Totaltech. You can view all the benefits of Best Buy Totaltech at www.bestbuy.com/Totaltech We look forward to assisting you soon with your new TV installation!
Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the most terrible thing you can ever buy from Best Buy they don’t stand by it and will not do what they tell you and replace broken items without arguing with you and then still won’t fix the issue
No, I would not recommend this to a friendNo brainer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super value. Got additional savings on a MacBook & 2 years of AppleCare along with all the other benefits this gives, for the same price as what the warranty would have been by itself. No brainer.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for letting us know that you find Best Buy Totaltech a super value! We are glad you were able to save money on your new MacBook as well as get AppleCare+ coverage for up to 24 months while your membership is active at no additional cost! You can view all the great benefits of Best Buy Totaltech at www.bestbuy.com/Totaltech
No longer a good service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was awesome in te beginning but now the Tech Support has become poor. The last couple times I contacted them they wer not able to assist due to a language barrier so I ended up canceling the service.
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .I understand how having a language barrier may not be ideal and at times, could be frustrating. We offer other ways to communicate as well with us if you would like to check out them out here: https://www.bestbuy.com/contact-us.
Great support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did you all know that they will mount tv for you if you purchased this membership? How cool is that!? Ask for many other perks ! Would definitely recommend
I would recommend this to a friendService scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not happy because I got an email saying that I canceled my membership which I did not. When I called and told them about it they said oh well and didn't do anything about reinstating it. They refunded some of my money but not the full term. Very poor service. Made me think they did it on purpose.
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .This can be difficult when your service seems to be cancelled and we are more then willing to help see why it was cancelled and help with reinstating any lost plans that you had. Please call (888) 267-8289, online on chat, Facebook/Instagram Best Buy Support, or Twitter @BestBuySupport
WorstBuy "Formally known as BestBuy"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, you keep deleting my review just another scammer trying to cover up trying to prevent me from stopping other people from getting scammed. DO NOT BUY YOU WILL NOT GET ANYTHING THEY PROMISE NOT EVEN A THANK YOU. 200.00 Dollars later and 4 hours still no GPU Let's shut them down we should not have to deal with companies and their deceptive trade practices I will be reporting them to the fair trade commission, Better business buro, and leaving a bad review on Facebook, Twitter, Google business profile, and anywhere else I can find. We have been scammed and we can not lie down and let it happen.
No, I would not recommend this to a friendBest Service Ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has taken the whole warranty program to a new level. Being able to bring a broken product in and get it replaced with no questions ask and having top notch tech service is the best any company can offer
I would recommend this to a friendExcellent addition to the purchase of my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderfully professional, friendly, clean and thorough support in the setup of my new wall-mounted television! The time they saved me in mounting literally paid for itself.
I would recommend this to a friendBest thing next to sliced bread!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with purchasing this membership and have been able to really take advantage of it the last month with my laptops and tablets. Has really saved me some money along the way.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you so much for your review JCB3, we really appreciate it! We are glad that Totaltech has really saved you money with your laptops and tablets. Thanks for sharing that Totaltech is the best thing next to sliced bread. Let us be your guide through the easiest and most difficult tech questions. Get unlimited 24/7/365 tech support on all the technology in your home, no matter where you bought it. We’re always ready to help you in store, over the phone and 24/7 online. When you need assistance, give us a call at 1-888-BEST-BUY, that's 1-888-237-8289, or log in at www.bestbuy.com, or use the Best Buy mobile app.
To much of a hassle.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have made multiple appointments for assistance and service over 2 years and every time nobody showed. Now I am being told to contact Geek Squad. Not worth the hassle.
No, I would not recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent atencion! excellent attention, I don't speak English and the girl who attended me, told me I'm going to help you so that you understand what you want to do to your computer
I would recommend this to a friendWill pay for itself
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have purchased and will be purchasing new kitchen appliances and totaltech offers free installation services among other benefits. Will pay for itself and more in the first year.
I would recommend this to a friendTotalTech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you plan on making multiple purchases from BestBuy this is a must have. Take the time to ask questions and read what your benefits are get your money worth on installs and delivering!!!
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Well said, Oscar! Our experts are always available to answer questions whether you sign in at Bestbuy.com or call 1-888-237-8289. There is also the option to read about all the benefits here www.bestbuy.com/totaltech
Top notch membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a top rated membership when they include all your electronics in your home and free home Visits. And 2 year protection on purchases. I have already saved what it would cost to have this plan for 4 years
I would recommend this to a friendGreat as long as they still sell product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great value as long as Best Buy still sells the product such as a computer. If they don't, Best Buy will ship it to a repair shop but in my case quoted 4 to 6 weeks before return.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for your review and being a Best Buy Totaltech member. For most computer hardware repairs, we ship them to our repair facility Geek Squad City. We quote 4 to 6 weeks turn around time in case we have to order any parts to complete the repair. If we have the necessary parts in stock, your turnaround time can be less. You can check your repair status online at www.bestbuy.com/services/repairtracker Otherwise you can call 1-888-BEST BUY (1-888-237-8289) from the phone number associated with your membership, and you’ll be immediately routed to an expert. You can also log into BestBuy.com or the Best Buy mobile app to chat with an expert.
Helpful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helpful if your item isn’t damaged. My tv unfortunately woild have been to expensive to fix.
No, I would not recommend this to a friendWasted money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even the associate I spoke with said they really cannot do anything. Not to mention that adding a third party to a contract is never any good. In my opinion
No, I would not recommend this to a friendGreat Value!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total tech makes owning electronics purchased from Best Buy worry free. It covers ALL of the products that I purchase from Best Buy. Free delivery/setup/old electronic item haul away is included. Great Value!
I would recommend this to a friendGet the Total Tech..it's definitely worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WoW this Total Tech program has already saved me the money I paid for it. I had to have a new radio deck installed and some service done on my old broken laptop. Worth it's weight in GOLD!
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .We are happy to hear that your Best Buy Totaltech membership has saved you money using benefits such as free standard installation for new car electronics purchases and Geek Squad tech support services. You can view all the awesome benefits of Best Buy Totaltech at www.bestbuy.com/Totaltech