Customer Ratings & Reviews

Well i dont know about this cuz i dont used it ... I dont know how to used it

I renew my Total Tech membership every year. It is a HUGE relief knowing that my computer, phone, tablets, all my tech stuff is covered for repairs and tweeking. I rely on Total Tech and Geek Team to debug, devirus my stuff. I would be lost without them.

It is great to get insurance with Geek squad (bestbuy) i had problems with my wife sureface pro bestbuy ended up giving me a store credit because it was not able to be repaired...

This membership is a great value because the Geek Squad came to my house to take care of all my Electronic Equipment including TV, tablets, cell phones and all!

[Employee of bestbuy] Tt is made for best buy shoppers. You get an up to 2 year geek squad protection/apple care. I hot installs on all my tv’s and equipment for only $200. And on top of all that I also get a 60 day return policy/pricematch guarantee. Its worth the $200 and it keeps me coming back to best buy.

I am extremely happy with Best Buys TotalTech. I had a problem with Office 365 struggle with it for months. Then I remembered I had signed up for Totaltech. I called and within minutes the problem was resolved. I will be a member for life.

It’s worth it if you get a Best Buy credit card. Even if you don’t use it, you’ll be able to use the membership to amass discounts and it gives peace of mind about your devices

[Employee of bestbuy] Being able to purchase something and having the peace of mind that it will always be covered is a one of a kind experience. On top of that, having 24/7 Geek Squad support included ensures that I always have support no matter the problem. THE MEMBER DEALS!!!

The Total tech team did awesome mounting my TV, no issues at all, very secure and stable, will definitely recommend to anyone that can't do on their own, especially that mall wall was partially concrete, and needed special drill bits I don't have or know how to do. Thanks so much

Great to have and just a Pogue call away for support, questions on technology and overall support.

This membership is a good value when you need big purchases. It saves you in the long run and you get free shopping to home with it too.

As a retired older person, I have not kept up with technology so knowing I can get someone to take care of my problems is worth the subscription

I think the membership is a great value so far. The only problem I've had is the wait times tend to be a little long but once connected, they will get someone to help you very quickly. It's nice when you have a tech issue that comes up outside your experience.

I love the Geek Squad They are GREAT If I have the slightest problem they are there to help. They are kind And helpful with what any question I have . Always pleasant in what they do for me I cannot praise them enough I just Thankyou you are the best

have been a member of the Geek Squad and now total tech for several years. well worth the money. like that I can have them do the checking of the computer while I am at home. Have an older HP laptop that they keep working in great condition fo rme.

This membership was very handy when I moved into my house. Saved a lot of money on installs of tv mounts and product warranty’s. Not sure how useful it would be if you’re only buying one or two items, but definitely worth it if you’re buying multiply electronics and appliances.

So far I’ve only had to use once for computer service, but they fixed the issue remotely, timely and was very patient and friendly. But I was pleasantly surprised to find out that a 24 month protection warranty came with the purchase of a new range because I am a Total member!

This service gives me peace of mind. I had a previous insurance policy and when a phone broke that policy (not through Best Buy) sent me a refurbished phone which died within a month and was not covered! I switched to total tech because they truly back their products and replace with new if needed.

The service was fantastic. The tech guys were friendly and knowledgeable in their work The took the time to explain and when my internet went out in the middle of installing 3 TVs they explained what to and if I had any problems they said they would come back the same day. Just can’t get any better service

membership is worth it love the value geek squad is a life saver i love the deals and the peace of mind knowing i have best buys support I've bought tons of stuff from here using this membership total plan