Customer Ratings & Reviews

This membership value seems to be a no brainer. With the protection on products and the ability to pay bigger items off in 2 years! Pretty awesome, not to mention all the other benefits that come with the membership.

Nathan was very helpful in setting up my new compter. Also, he was very patient with me.

C couldn’t live without their help from the Geek Squad

My Best Buy total membership came with warranty perks and savings. So far so good.

This membership has saved me so much money! It’s great because it can be used in multiple devices!!

With this you get a long list of benefits. The most applicable are the Up to 2 Years protection on almost every product, the free or discounted installation with purchase, 2 month extended return policy, exclusive discount on certain products, the included Geek Squad services and 2 day shipping. If you tend to purchase protection plans for products or pay for installation, 9/10 times it will be cheaper with this membership rather than buying individual plans. On top of all of this, you are prioritized higher than regular customers when it comes to services such as Geek Squad. TL;DR if you want to: protect your products, get professional installation and hook up, have great discounts, or better flexibility on shipping and returns, there in no better alternative compared to TotalTech.

Great value for membership. Whenever I needed support from Geek Squad I had no problems

Membership has been a great benefit to our collectible purchases!

Very useful to get lot of privileges! Total membership has curtailed lot of other advantages we have had on the previous scheme and it’s not as attractive as it used to be

I have been a Geek Squad Total Care user for many years. Being a member is a no brainer..

A wonderful service. I have used it on several occasions and they have really been helpul

I am happy to have security for my electronics with this plan

I have only used the geek squad once and cancelled appointment after I figured out the problem myself. The online person couldn't really help me, so I will see how it goes in the future Only been a member for a month now

The Apple Care in itself pays for this subscription. Great features, even if you don’t shop here regularly.

I love how I can buy things and they are under a warranty for a year

Great customer service. Best Buy employees assisted me in purchasing a new laptop.

Got it for the perks which was super helpful especially with the Tech team.

I don't usually buy warranties but knowing that the Geek Squad will be there to help with any problems I might have gives me some peace of mind.

It is wonderful to know that if I have any difficulties learn the new computer, I can get whatever help I need from one of the Pros at Best Buy.

So far I like it! I’m glad I can get help 24/7 on my products whenever I need it.