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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 328 Showing 6,541-6,560 of 11,509 reviews
  • Rated 4 out of 5 stars

    We love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must buy.membership has real value plus saves you tons of money in the long run.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Krypto, thank you for sharing that you love your Best Buy Totaltech membership. We are glad your Totaltech membership has great value that saves you tons of money. Learn more how Totaltech can save you money by checking out the details at www.bestbuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love the Total tech membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership gives us access and help with everything we need from computers to dryers. It's awesome to know you have the support from the Total tech squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An essential part of your life... Covered...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A crucial protection plan for anyone who values the content on their computer, tablets, or phone. Saved my behind when my hard drive crashed. Techs are knowledgeable and polite.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We are happy to hear that your Best Buy Totaltech membership was able to help you when your hard drive crashed. You get free Geek Squad support options on all your tech whenever you need it, no matter where you bought it. We’re available for in-store precinct support or in-home support and troubleshooting. Plus, you can chat with an Agent or call us at 1-888-237-8289 anytime, 24/7/365. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Ready to get my tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this membership with phone protection in mind, but what really sealed the deal was the Geek Squad installing our new 65" QLED TV.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Free Installation is one of our top benefits when it comes to Totaltech membership and we offer so much more that we think you would be interested in, for example exclusive pricing available only to members and free computer software services. If you want to get more details we are available 24/7 at 1-888-237-8289, that’s 1-888-BESTBUY or online at www.BestBuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Totol tech plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a wonderful plan to have same meowmny every year and dont even have to pay for warranty on my itmes due to where it alredy comes with a two year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny!!! So many benefits you get with being a member. Hassle free Geek squad, some items you buy are priced with a total tech discount. I love this membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, The man that came took his time to explain to me the computer. I have to work with it more,it is fast. I am glad I came to Best Buy for this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great deal for someone who shops at Best Buy. It may not be right for all but if your someone like me who buys a lot of products from Best Buy, this membership is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech and Serve

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love that they know what they are doing. Came in hooked up my washer and dryer. Found the problem why the washer wouldn’t work and immediately fix the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST protection for your $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please take the time to read the details of this protection plan. I’m going to be purchasing a new washer and dryer set in the near future from BB. This protection plan is going to be everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this membership when I purchased a computer and used it for the install with my Sonos equipment. The free standard installation alone is worth the buy if you have a big project coming up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Total Tech is a Scam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely terrible. Sold it to me initially which included free installation and then rescinded it and then I lost the other benefits on all prepurchased items when I declined to renew. Have spent hours trying to fix with no calls back or help.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if you shop at best buy for tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for all that is included. A peace of mind knowing I have this incase I need assistance with any of my techs that i have bought which includes past and present purchases

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We are glad to hear that your Totaltech membership gives you peace of mind with all the technology that you own. Unlimited 24/7/365 Geek Squad tech support and up to 24 months of Best Buy Protection/Applecare+ on most newer purchases allows us to make sure your tech is working in tip top shape! For a list of other amazing benefits, visit us at www.Bestbuy.com/Totaltech. BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    New at this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t quite sure about this but decided that it is worth the price just for the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help when needed is there !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this yet but I am glad that I have it for the tech support when I need it and the extended warranty if ever needed. I am also look on line for totaltech sale items.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      The included Best Buy protection plans on the products you purchase while Best Buy Totaltech is active is certainly an amazing benefit! Having that peace of mind to know your technology is covered if anything goes wrong is invaluable! There are so many other benefits in addition to the Best Buy Protection plans and member exclusive sale items we would highly recommend checking out. You can learn all about these benefits at www.BestBuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Save your money or just get the geek squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your time with this. I reached out for help 5 times over one of my orders. Every single time I have either been disconnected for no reason or hung up on with no solutions to any of my issues. Don't get this, just buy the geek squad protection. Save yourself the headache

    No, I would not recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Having issues over the phone can be difficult Please visit us for more assistance on our online chat, Facebook/Instagram Best Buy Support or twitter @BestBuySupport for more assistance. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great piece of mind!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership really is worth every penny! The piece of mind you get with all your electronics purchases is really priceless. The member prices are great and savings add up!

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      BestSony77Oled, thanks for letting us know that you find your Best Buy Totaltech membership worth every penny that gives you peace of mind. It is nice to save money with Totaltech such as getting unlimited 24/7/365 tech support on all the technology in your home, no matter where you bought it. Get up to 24 months of product protection with an active membership for new product purchases, and exclusive Totaltech member prices. Check out all the amazing benefits of Best Buy Totaltech at www.bestbuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 3 out of 5 stars

    Call would have been appreciated......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In Theory the total tech is completely worth the membership price! the install and haul away feature is great! However if the company is not able to get the product that you order it does not matter how great the tech department is. Waited 3 months to be told that the appliance that I ordered was not actually going to be here on time or ever!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    2022

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t need them yet… can’t really say but I’m sure they will be around when we need them.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for your review. We certainly will be here when you need us. With our Best Buy Totaltech you get unlimited 24/7/365 tech support on all the technology in your home, no matter when or where you bought it. We’re always ready to help you in store, over the phone and 24/7 online. You can reach us online at www.bestbuy.com/totaltech, through the Best Buy App or give us a call 24/7/365 at 1-888-BESTBUY (1-888-237-8289) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great Warranty program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing warranty’s for every item this program is the best they could have done for me. Saving a ton of money not having to purchase warranties on everything I buy from BB.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for the review Allann! We agree that the savings you get from the Best Buy Protection Plans are a great deal! You can get up 24 months of Best Buy Protection on new hardware purchases automatically. We want you to get the most out of your plan so be sure to check out the list of free computer and installation services offered at www.bestbuy.com/totaltech . We can't wait to hear from you! BBY-ExBrand_Totaltech