Customer Ratings & Reviews

Excellent product, pays for itself with just one visit!

I 100% would recommend getting the my Best Buy total membership. I have saved over $1,200 and it has saved my rear end several times with my phones that I have purchased with them. Also to I do not have to pay for installation on either my TV or washer that I have purchased from Best Buy. I would definitely definitely definitely recommend

The membership is of real value you should all go get yours

So far so good. I have had no further issues with my computer.

Its ok at time .will buy it again and again work great four me

Great service & a wonderful new laptop. I recommend Best Buy Geek Squad highly.

The help buying our tv was excellent. Setting it up in our house was very good.

This membership is great value for all of our tech needs. The support and protection for portable technology makes it worth while.

Great value and opportunity for excellent deals. Glad we have it.

APALLINGLY IGNORANT Geek Squad techs told us they haven’t received any training on Microsoft’s New Outlook in Windows 11 during a fruitless two-hour session Jan. 14 at the Fort Lauderdale Best Buy. The meeting was held to try to straighten out problems caused by at least four earlier attempts to migrate from two Windows 10 computers to two new Windows 11 ones. Techs also said, among other misconceptions, that Windows 11 could not be set up to create two copies of new files, one for the hard drive and one for the cloud. One Experience Manager said he did not know of anyone who could fix our problems. We are sending this response to a general message asking for comment about Total Membership as it appears our meeting was marked as a no-show to avoid creating comment emails.

Excellent product. I love Best buy! I can never go into the mall without going into Best buy because I just love that store they have the coolest merchandise and the best prices!

This membership is a real value to us, especially the Apple Care included with our Apple product purchases!

A valuable purchase, especially when needed. Useful

Highly recommend getting this membership. You'll get great benefit, membership deals, and many more stuff.

Great for replacing broken controllers on gaming console

the membership was a great deal I wouldn't be without it

The unlimited support is Great. Because we senior are on a fide income it can be a Little challenging as for as the membership pricing goes, Too bad you don't provide a senior discount. I really love the concept.

Worth it if you need to get a computer fixed. Once it’s fixed, you can refund it and get most of your money back so the repair is pretty much free

I love this product it really helps me at work hope to get more

alot of great features with this membership like protections for devices and even special deals online and its just one payment for 2 years