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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 330 Showing 6,581-6,600 of 11,509 reviews
  • Rated 5 out of 5 stars

    Different value for different people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only purchased this for the right to purchase hard to find items, I dont care about any of the other value adds. I was able to get a PS5 and XSX for Christmas so I guess mission accomplished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is amazing total tech support free installation you can’t go wrong with this must have purchase I definitely recommend this just take 2min and look into it it’s totally worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, it's a bit pricey, but trust me. IT'S WORTH IT!! If you buy alot of electronics or appliances like me, this is heaven trust me! Even for Apple Devices, you freaking get AppleCare+!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the peace of mind that comes with totaltech. Having all of my electronic devices covered under the BB product replacement really eases my mind when purchasing any electronics.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      That extra peace of mind the included Best Buy Protection Plans provide with your active Best Buy Totaltech membership is amazing! Knowing that you are covered if anything goes wrong with your technology is invaluable. There are a ton of other benefits in addition to the Best Buy Protection plans we would highly recommend learning more about at www.BestBuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Worth eliminating PC stresses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used my membership for installation/set-up of my new Dell desktop and a couple items that needed to be tweeked. So far service has been wonderful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hopefully worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully worth it, with the cost of a repair I am hoping this holds the value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to know they can help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took it into Geek squad and they set it up for me l don’t know much about computers and they were really helpful. I would recommend them if you have not dealt with computers much.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you Luna for the review! We are happy to see you are using the computer services that is included with your plan. To get the most out of those service offers be sure to get routine tune ups and checkups on your computers as they are recommended to keep everything running in the best of shape. The computer services are available 24/7/365 over the phone at 1-888-237-8289 and online at www.bestbuy.com/totaltech . We look forward to assisting you! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sad to see no more webroot internet security with the new total tech but it’s worth it. I like the 2 years free of warranty added to every purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated MacBook Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a MacBook Pro and was unable to get an update to work. Geek Squad took care of the problem and made sure my data was restored. Set text message to keep me informed of the progress.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We're sorry you had a problem with your Macbook Pro, but very pleased that Geek Squad was able to get it up and running again with your data intact. Luckily your Totaltech membership covers the cost of both data backups and software repairs for free! We hope you continue to reap the benefits of your membership in the future. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Needed and Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so new at all this techie stuff that I need all the help I can get. This places that help at my fingertips. I like to speak with a real person and not just "type this website"...

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We too love to be able to speak with our customers and support them on their new or even existing tech journeys. 24/7/365 support by phone and chat is just one of the many benefits that our Totaltech membership provides. If you have any questions please calls us at 1-888-237-8289(1-888-BESTBUY) and visit www.bestbuy.com/Totaltech for a full list of benefits! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Extended coverage is everything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the extended warranty membership is a must! Any item you purchase from Best Buy is covered. This is a no brainer when it comes to protecting what is most important to you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Totaltech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good value and would recommend it for all your electronic devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech is a great thing to have. Value is great, if you have more than one device to have cleaned. They are glad to help when you have questions. Thanks techs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is awesome. It comes in handy when we need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the installations so far we have had tv, thermostat and vehicle/. Great job. I even had the tech team recommend the best back up camera and we love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. I wish I would have started this membership sooner so I would have saved more on my earlier purchases throughout the year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extra value with member pricing, extra warranty coverage and knowing the geek squad can help us when we need it. My son also signed up when he purchased his TV recently.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for spreading the word! Best Buy protection is one of the many perks of your membership. Now that both of you are members please take advantage of all the benefits the Best Buy Totaltech membership has to offer. Please view a complete list here: www.bestbuy.com/totaltech and do not forget we are available 365/24/7 by calling 1-888-237-8289. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best money you can spend I enjoy the service and all the product I order get professionally installed and must have If you are a electronic nerd like myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We'll see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know too much about the totaltech yet, I just bought this new MacBook, and haven't had to use it yet, but what I have been told it should be worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is what keeps me shopping at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price seems high at first, but if you shop with Best Buy often, then the 2 year protection on all your devices pays for itself. The benefits that come with it also makes this a great deal.

    I would recommend this to a friend