Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 11511 reviews
(11,511 customer reviews)to a friend
Rated 5 out of 5 stars
Love my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased five appliances in the last four months. Because I have Totaltech the installation was free. It paid for itself. Plus I have peace of mind on the extended warranty.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Congratulations on your appliance purchases! With the free delivery and standard installation along with a 24 month protection plan included, it's a no brainer to get Totaltech if you're planning on updating the appliances in your home. And the membership covers so much more that you can check out by clicking here www.bestbuy.com/totaltech
Rated 5 out of 5 stars
Nice to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this membership when I bought my TV because the membership price was the same as mounting my TV and this offered protection as well. Haven't had to use it yet but nice to have it.
I would recommend this to a friendRated 5 out of 5 stars
Great installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team members installed our new Samsung smart TV that needed to be connected with an optical speaker system, Blue Ray DVD, antenna, and cable. They were friendly, quick and clean.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Connecting new equipment can definitely be a pain. We're glad you were able to utilize Totaltech to get the free installation services for your new TV so you can enjoy using it without the hassle! You can review the other benefits of your membership by going to www.bestbuy.com/totaltech or calling 1-888-BESTBUY (1-888-237-8289).
Rated 4 out of 5 stars
bobbie
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.met with Joe at the store recently and he was very helpful and went over everything for me
I would recommend this to a friendRated 4 out of 5 stars
Great support with Totaltech membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was impressed with the quality and timely repair of my computer through the Totaltech membership.
I would recommend this to a friendRated 4 out of 5 stars
Good so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the peace of mind of having it. So far it has been fairly easy to work with
I would recommend this to a friendRated 5 out of 5 stars
Robert
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this membership. We have only had it for a month and have used it 4 times already. If one person can't help us they let us know someone who can.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tech's that came out were very Knowledgeable and explained everything clearly--definitely worth the price. I will keep this membership for years to come because of them!
I would recommend this to a friendRated 1 out of 5 stars
Low ROI Much has been removed from this offering
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you're fairly good with handling your tech needs and the risk is low for laptop damage and you are only using this for 1 or 2 reasons, its not worth it. It use to be years ago when much more was offered in this and the ROI was great.
No, I would not recommend this to a friendRated 5 out of 5 stars
The Best People for the Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this membership that included installing and mounting my 85” TV because I felt like a TV that size needed professionals in order to do a better job.
I would recommend this to a friendRated 5 out of 5 stars
Great deal for Best Buy lovers!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best deal you will get on tech support. It came with two years of Apple Care for my MacBook Pro. It covers your purchase for that year. Highly recommend!
I would recommend this to a friendRated 5 out of 5 stars
Thanks to my wife for the research!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a complicated install and so getting totaltech was a no brainer. Now I got install, plus protection, plus installs on whatever else I want in the next year.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .We are happy to hear that our Best Buy Totaltech membership came in clutch when you needed it! And you got it, free install / delivery and Best Buy Protection is included in your future purchases as long as the plan remains active. If you have any questions or need us in any way please reach us by calling 1-888-237-8289 365/24/7. Do not hesitate to call!
Rated 1 out of 5 stars
Best buy needs new employees
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The employees at the Colorado Springs,Powers Blvd are the worst. They wouldn't let me touch the computer until I paid for it. They say it's because of theft. All that is is offending. I will not go back to that store. Absolute joke!
No, I would not recommend this to a friendRated 4 out of 5 stars
Hopeful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got it so not sure how it will be so far hopefully it involves some good discounts on future items
I would recommend this to a friendRated 5 out of 5 stars
It’s worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, this seems to be worth it. Spect pricing on lots of items. Extended warranty on all items. Extended return period on all items. This is the perfect pair for any Beat Buy techie.
I would recommend this to a friendRated 5 out of 5 stars
Actually not bad so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Actually isn’t that bad when considering everything I buy, from cheap movies to the big things, is warrantied for that year. I haven’t been through a replacement process however…
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .One of the perks with the Best Buy Totaltech membership is that your items you purchase come with a 2 year protection plan included. Our membership does offer so many more benefits, feel free to check them at out www.BestBuy.com/Totaltech
Rated 5 out of 5 stars
Total Tech a no-brainer and a smart brain buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total Tech is a no brainer literally. You get the the high competency tech support with additional services that cost more on the own so you are paid for it you might say. Very satisfied!
I would recommend this to a friendRated 5 out of 5 stars
Love this membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value! Should have bought this sooner. If you are a regular Best Buy customer, you should definitely get this. It’s worth it. I would gladly extend without hesitation.
I would recommend this to a friendRated 5 out of 5 stars
Membership is worth the cost.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value. Appreciate getting warranties on my purchases. Also installed a new microwave for me as part of plan. Use this membership all the time.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thanks for sharing that your Best Buy Totaltech membership is a real value that you find worth the cost. Free delivery, free standard installation, and up to 24 months of product protection with an active membership on new product purchases are some of the great benefits of Best Buy Totaltech. You can see all the benefits by visiting www.bestbuy.com/Totaltech
Rated 5 out of 5 stars
go TotalTech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wonderful service, especially if you're setting up an AV system; gives you peace of mind if one of your components is a lemon and needs to be swapped out
I would recommend this to a friend
