Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 11511 reviews
(11,511 customer reviews)to a friend
Rated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing is worse than needing something but it's too late to have it. I would rather have this now and not need it than regret it later because i didn't get it.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for the review! We feel the same way about protection on all your devices. While we hope they never do have issues we are here 24/7/365 in case they do. With a wide range of services available by remote, in store, and in home we can get you taken care of. Be sure to check out some of your non-repair options included with your plan like exclusive sales, upgraded shipping, and more at www.bestbuy.com/totaltech . We are excited to have you as a new member!
Rated 5 out of 5 stars
They do it all
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super friendly and knowledgeable! I wasn’t home so he made a video that my wife recorded and texted to me explaining everything I needed! Thank you so much
I would recommend this to a friendRated 5 out of 5 stars
Love my TotalTech membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that I get Warranties with all my purchases free, free TV mounting and connecting, free pc and laptop repairs and services, and I get the Geek Squad
I would recommend this to a friendRated 4 out of 5 stars
Good for large purchases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership can have benefits if you are making a lot of purchases in one year.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for your review andrewsteven1. Many of our customers receive the full value of the membership cost within 1–2 purchases. To make sure you get the most value from your Best Buy Totaltech membership, we invite you to visit us at www.bestbuy.com/Totaltech so you can view all the great benefits including unlimited 24/7/365 tech support on all the technology in your home, no matter where you bought it.
Rated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a couple of appliances from Best Buy and the membership pays for itself with what the installation prices would have been. We’ll worth it if buying appliances from Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
Geeks Rock!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always use Geek 'cause I am not a geek. They are knowledgable and quick to see the problem. Like that they will come to you so you don't have to transport the desk top or hard drive.
I would recommend this to a friendRated 5 out of 5 stars
Nice insurance policy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is good insurance. When you need it, works well. Not a great value if you don't need anything done. Still good insurance in case something happens
I would recommend this to a friendRated 5 out of 5 stars
Best Buy membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely getting the best with this membership. I feel safe knowing that all of my products are safe with what this offers protection and services
I would recommend this to a friendRated 4 out of 5 stars
If you plan to purchase a lot of things from the s
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.a little expensive but super useful. must if you like to purchase at best buy
I would recommend this to a friendRated 5 out of 5 stars
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far when installing my TV and components was great. He knew what he needed to do to get the job done completely and made sure that you were okay with the system and what to expect.
I would recommend this to a friendRated 5 out of 5 stars
Josh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Josh was incredible to work with. He explained all the ins and outs at a level that I can understand! I would work with him again! Give this man a Badge!
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Ever!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The added protection, the service you receive after the sale and the additional warranty you receive with future purchases, make this an extremely desirable product.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .We agree that Totaltech is extremely desirable once you see all the benefits! Between the 24 month protection plan/Applecare+ on most purchases, free standard delivery/installation, and 24/7/365 Geek Squad support, Totaltech provides amazing coverage on your tech old and new. We hope you continue to enjoy using your membership, you can review all the benefits by going to www.BestBuy.com/Totaltech
Rated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have shopped at Best Buy for over 25 years and would recommend the warranty’s. With technology changing,thing don’t last like the old days and not easy to fix.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for being a Best Buy Totaltech member! We are happy to hear you are enjoying your plan. Added benefits like free 24 months of Best Buy Protection Plans on new hardware purchases as well as sales discounts are great perks. If you ever need assistance, we are here for you 24/7/365 at 1-888-237-8289 that's 1-888-BestBuy or online at www.bestbuy.com/Totaltech We look forward to assisting you!
Rated 4 out of 5 stars
Geek Member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is great to have especially for my laptop and the price very reasonable.
I would recommend this to a friendRated 5 out of 5 stars
Great Value!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't believe all the benefits that come with this subscription. It may be twice what Amazon charges, but they do 10 times as much.
I would recommend this to a friendRated 1 out of 5 stars
If you cancel not eligible to continue AppleCare
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't purchase. If you cancel it, you will not be eligible to continue Apple Care. You have 60 days to purchase AppleCare when you buy your device. Getting Bestbuy total locks you into their membership forever if you want to continue with Apple Care.
No, I would not recommend this to a friendRated 5 out of 5 stars
Greek Squad Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's great to have available knowledgeable tech help when needed. The Geek Squad at the Oaks, Pa are the best. I am always confident to buy from there knowing that have me back.
I would recommend this to a friendRated 5 out of 5 stars
If you buy a lot get this membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought this recently and at 1st I thought it was expensive but it has already paid for itself with $100 off a computer and a dishwasher install/delivery.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for the great review! We are glad you opted to become a Totaltech member when purchasing computer and dishwasher. Standard install and delivery is one of the great many perks the membership has to offer. Do not forget you also get up to 24 months of Best Buy Protection too! Be sure to see all of your perks on www.bestbuy.com/totaltech and enjoy your new technology!
Rated 5 out of 5 stars
Total Tech Membership is to me, worth every penny.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Membership is a great value. It’s been everything that the Fellow from the Geek Squad said it would be. As I said, to me it’s been a great value
I would recommend this to a friendRated 4 out of 5 stars
I love my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is of real value. I love the discounted prices and the 24/7 customer service support!
I would recommend this to a friend
