Customer Ratings & Reviews

This Total Benefits membership is really valuable if you are buying smart phones, desktops, laptops and appliances. The benefits way beyond you can imagine.

Geek Squad was amazing! Fast, professional, and knowledgeable. They diagnosed my issue quickly and had everything running perfectly again. Highly recommend their service!

The Best Buy Total Rewards membership has been totally worth it for me. Free shipping and exclusive member pricing already save me money, and the points add up quickly for future purchases. I love getting early access to sales and special offers—it makes shopping for big-ticket items like TVs and appliances even better. If you shop at Best Buy often, this membership pays for itself fast.

Incredible value in my opinion. After getting enough tech to believe it was worth it, I no longer have to worry about my tech having issues. The 2 year support and 90 day price match are great.

THIS IS AN AMAZING PRINTER! it prints very fast, it printed a 15-page doc is literally seconds I'm going to buy another one for my cabin. And you only need to replace the printer cartridges when you need that specific color! Since we rarely use colored ink, we won't need to replace then when we replace the black ink..Love this one!

Its like having the ultimate benefits bundle. Theres great discounts and protection. I find the extended return policy helpful so i dont feel rushed in making a purchase

Have this geek squad membership gives you Great comfort knowing you have protection on all your devices. Friendly and knowledgeable people

I bought a processor at Best Buy and Sophia in the Grapevine store was extremely knowledgeable, helpful and answered all my questions. She set up the processor like I wanted, She restored my data from my old processor and placed the data on the new one. I received great customer service from Sophia.

Considering that I saved a 3x the cost of the My Best Buy Total membership, didn't have to pay the $249 for the Protection, and the discount on my first purchase using 0% interest financing if paid in full for 24 months. The money that I will also save on my planned future purchases, it's already paid for itself and the rest of the benefits are basically just extra perks.

The membership is pretty good. If you have a bit of income and can make it work for you on large purchases such as appliance and electronics it has value.

I have used geek squad for other items so it was a no brainer for me to get this when i bought my sons new laptop. I need it to last multiple years so having this coverage for a good price gives me that extra peace of mind especially with the great customer service the geek squad consistently provides.

I have found no matter how many times or how many of the family laptops need updates or saving data, a Geek Squad Agent is always there to provide the assistance we need.

The Total Membership program is a great value, offering convenient access to a range of benefits all in one place. Signing up was simple, and I’ve really enjoyed how user-friendly it is to use and manage my account. It’s been a smart choice for staying organized and getting the most out of the services I use every day.

I feel secure knowing I have a five year warranty. I purchased a TV from another competitor I was treated horribly. I will now be going to Best Buy for high ticket items. Thank you for restoring my faith and offering quality products.

I have been a member for 5 years. The Geek Squad has always been Johnny on the spot for any issue that I have. They are knowledgeable, considerate and very patient. I sing their praises any time someone mentions computer challenges..."You should call the Geek Squad"

Although I struggled to contact the store directly and that was very frustrating and could of been an unnecessary roadblock, my in store experience was great and everything went smoothly.

This membership is ultimately the BEST deal! Member prices in addition to unlimited Geek Squad support are awsome. I also love the fact that I get protection plans on all my purchases. It's a win win all around that produces great eace of mind for me.

Although, I haven’t had a chance to use it yet I know from others that it’s worth the investment in getting, especially if you tend to purchase a good bit of technology.

I still think the membership is a good value. The extended service plans are helpful. I do miss the install and delivery being included though.

My purchase of a yearly contract is great because one never knows what may happen. I live near Prescott and this is the only store near us. s a senior options are minable. Service is greatly appreciated.