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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 341 Showing 6,801-6,820 of 11,509 reviews
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet, but it's there when I need it. Renews automatically instead of purchasing a warranty for each product we buy and may not use it an every product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Money well spent. Received warranty on my many electronic products. Additional discounts on certain items. Extended warranty. Free professional installation of recently bought Ring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased TotalTech Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech is a great value if you are having several items delivered and installed. it also extends price protection on purchases which is a nice added benefit.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      The automatic protection plans for 24 months along with free delivery and install are definitely a great value. Happy to hear you are enjoying the value of the Totaltech benefits. Would definitely recommend going towww.bestbuy.com/totaltech and checking out all the perks Totaltech has to offer BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service - on phone and online. Scheduling was good most parts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a good value so far getting warranties on a couple video games and a new dishwasher.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    When buying lots of appliances seems worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The prices for members and greater support seem worth it. Hopefully it plays out.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Whether it be lots of appliance purchases or exclusive member pricing, Totaltech has something for everyone. There’s free Geek Squad support 24/7/365 online, in home, and in store. And if an appliance needs to replaced we offer free haul away on most product replacements. Please look at this site to find out the value of your membership www.bestbuy.com/totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is worth it. It covers almost every geek squad service which is a great value. You also get a two year warranty on almost every purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TECH SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've already used my membership. It was a good experience. Scheduling was easy and service tech was great. It's convenient and not out of line in price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using my membership all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad that I purchased this membership! For the value and peace of mind knowing that all of my tech products are covered helps me sleep better at night :)

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We're so glad that you're a Totaltech member too! Totaltech gives peace of mind by protecting most purchases made with up to 24 months Best Buy Protection/AppleCare+ plus free standard installation and delivery so you can be sure your tech is set up right. And when something goes wrong, Geek Squad is available 24/7/365 to assist in troubleshooting and repair services. Give us a call at 1-888-BESTBUY (1-888-237-8289) or go to www.bestbuy.com/totaltech to check out more information. BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    They Have Me Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the kind of service I hope I never need but it feels good to know I'm covered if I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goodbye Hacker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great results. Confirmed hacking attempts and provided results of the attempts. Eliminated hacker's backdrop and cleaned up screen eliminating hacker's trash.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We're sorry to hear that your system was compromised by hacking, and are happy to hear that Geek Squad was able to assist you in cleaning it up! Totaltech provides Geek Squad support 24/7/365 online with free in home and in store troubleshooting options. With Totaltech you can feel secure in knowing that your tech is protected from threats. Give us a visit at www.bestbuy.com/totaltech to see even more benefits. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership to Totaltech is great. It has saved me a ton of money on purchases and warranties. I would highly recommend this membership. It pays for itself.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for your review, Spark. We are happy that we were able to save you money. As a matter of fact, most members start saving money on the first or second purchase with us! Whether you are taking advantage of free delivery or installation or the free 24/7/365 Geek Squad support with everything Best Buy Totaltech has to offer, it’s a great value. Please take a moment to view all the great benefits of Best Buy Totaltech at www.bestbuy.com/Totaltech and if you ever need our assistance, we are happy to help. You can reach us online at www.bestbuy.com, through the Best Buy App or give us a call 24/7/365 at 1-888-BESTBUY (1-888-237-8289) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    ReadyToWork

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs are polite and knowledgeable. Helped get me setup and data transferred for my new computer. Very patient with a non-tech savvy customer. Membership good value.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We are glad that Best Buy Totaltech pulled through for you when you needed it! Data transfers are included with the membership and be sure to check out all of the other great benefits here: www.bestbuy.com/totaltech . Thank you for loving Totaltech! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it because I buy enough from Best Buy to make it worth my while. Will see how it goes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is expensive I agree, but well worth it if you buy anything over $500, I have used it and they do not argue at all, they get you fixed up/exchanged asap.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you so much for your review and feedback, we really appreciate it. Many customers get the value of their membership cost within 1-2 purchases. With benefits like free delivery, free standard installation, free haul-away, and up to 24 months of product protection with an active membership, Best Buy Totaltech will save you money. To make sure you get the most value from your membership, please visit www.bestbuy.com/Totaltech to view all the wonderful benefits of Totaltech. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is well worth it even if you didn’t purchase from Best Buy they’ll fix the issues for you and you get so many perks for being a member

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership give me peace of mind with my purchases at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We used the discount immediately.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value for the money. Able to bring them our old desktop to set back to factory settings for our grandkids to use and doesn't cost us anymore.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      It is wonderful to hear that you were able to get your old desktop factory restored so that your grandkids can use it. Best Buy Totaltech offers unlimited tech support and advice in store, over the phone by calling 1-888-237-8289 and 24/7 online at www.BestBuy.com/Totaltech.

      We look forward to helping you again any time! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Total tech membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is very valuable. I have exclusive access to certain items which makes it very easy and less stressful to checkout on certain products. One of the best $200 I spent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership was really worth it because it helped a lot and fixed all the expensive problems without really paying anything.

    I would recommend this to a friend