Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 343 Showing 6,841-6,860 of 11,509 reviews
  • Rated 5 out of 5 stars

    Geek squad contract worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed support for my ipad and computer. After talking to Geek squad tech support I felt a contract would be beneficial for my needs. So far I have gotten excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership & plan to use it all the time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value plus having the peace of mind of total coverage. I am very happy I purchased this plan and would certainly recommend it to anyone!

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for your review! We are glad you are loving your Best Buy Totaltech membership and find it a great value as well as providing you piece of mind total coverage! If you ever need assistance, we are here for you 24/7/365 at 1-888-237-8289 that's 1-888-BestBuy or online at www.bestbuy.com/Totaltech We look forward to helping you! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership basically paid for itself on the new Ip

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership came in handy New IPad wasn’t loading up properly - decided to purchase the Total tech membership to get geek squad and assistance with any other devices, old or new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Navyt

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a chance to use this service yet, but anticipate that it will adequately respond to my needs when required, especially since I live aboyt 15 miles from the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like that , to be part of a family

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good cell telephone, I brought for my wife, and I like the phone, the battery long life, everything is good, I would like to buy again and recommend to a friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a must if youre upgrading tv/sound systems etc. Makes everything seemless and you get bestbuy service and warranty instead of using 3rd parties

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not get geek squad protection..but have delt with them on other matters great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best membership around.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this membership because I use BestBuy a ton. Very much worth it. 24/7 support, exclusive deals and exclusive shopping events. Would've bought sooner if I knew about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.Bob Cioffi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is tops. Love the 24/7 protection and the knowledge of the IT employees. Easy to talk to, they GET IT! You can TRUST the Geeks Service through best Buy.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you Bob for the feedback! We are ready and happy to help! I am glad you are using your 24/7/365 support options. Be sure to check out your other membership benefits at: www.bestbuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Total Tech is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value that takes care of all electronic gear. The people are very friendly and many issues can be resolved at check in but is also great for drop off.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for the review and feedback Frank. We are glad you are finding great value with your Best Buy Totaltech membership such as unlimited 24/7/365 tech support on all the technology in your home, no matter where you bought it. You can check out all the great benefits of Best Buy Totaltech at www.bestbuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    we will continue to be a member

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thoroughly satisfied with the totaltech membership. I even ordered an LG laundry unit from a seattle store and it was delivered and set up immediately and without a proble,m.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a total value as the word states. They totally take care of you noi matter what! Better than getting extended warranties and when you buy more its covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cost

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not sure if this product is worth the cost. I will let you know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best membership ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for few days. The membership really worth it but I felt I wasn’t going to use it as I should and I cancel it but it’s definitely amazing the benefits it’s included

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership Was Useful 2x This Year

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. I am able to purchase hard to obtain items with this membership. Worth the cost instead of paying 3x the price to scalpers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stuff happens, they help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stuff happens and I don’t want to be without the help. “Geek Squad” has always been a great help to us. Helpful to have a personal “I.T.” department.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of having all my tech covered that i purchase from a stove to a laptop to even a battery pack or even solar panels for my nest cam

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad techs are great!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a wonderful service! The technician Scott was so polite, courteous and knowledgeable about what services I need that he could provide.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for your review, Kimber. I am very pleased to hear that Agent Scott was able to answer your questions and provide the information that you needed. Please be sure to visit www.BestBuy.com/Totaltech to see all of the benefits and services available to you any time as a Totaltech member. We look forward to assisting you with all of your technology needs! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    A NO BRAINER!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech has been the best $200 I've spent in a very long time!! I have gotten so much more value from product installs and tvs mounted than i ever thought $200 could buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is the Electronics Users' Best Friend@

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is crucial to my safe and protected electronics use. I have used it seversl times and always been satisfied with the service and the support.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      With the free 24/7/365 Geek Squad support and 24 months of protection on new purchases, there are lots of ways Totaltech can keep your electronics safe. Glad to hear you are satisfied with the service and support. Please visit this site to find out all the ways this membership can benefit you www.bestbuy.com/totaltech BBY-ExBrand_Totaltech