Customer Ratings & Reviews

Came in useful! Fixed my laptop same day and has not given me any issues

This membership is a real value. Member prices, plus unlimited Geek Squad support are great. Also, love the peace of mind of getting protection plans on our purchases! Don’t know how I could not have this with my son’s electronics.

We saved over 3,000 with the membership. Definitely recommend it

I like the membership and most of the time being able to use it. My grandson is a gamer and is hard on equipment, in that sense it is a very good program. The rub happens when some managerial employees at Best Buy interfere with using the insurance, they look at you like you shouldn't be using it even though I pay for it. That lack of empathy for the thousands of dollars I spend at Best Buy, has almost caused me to stop using it, so far though I am sticking with it.

I love having this. I make purchases based on knowing that if something goes wrong I have insurance. Ive had a couple of things go bad and I return and get a new one. Love it!

Really really enjoying my membership would recommend

this membership is a real value for those that like protection plans. almost everything you buy comes with a free 2-year protection plan. the member prices and discounts on support is also a nice perk.

so far the membership has given me peace of mind. Excellent customer service. we will see what the future holds as to if this product is really worth it.

This is a great purchase too, don’t forget to add this to your account. Well worth the cost. Savings on purchases is well worth it.

It is quite expensive but considering you can save endless amounts of money think its pretty worth the price, you also get free warranty with most if not all products you purchase (these are really the only ones I personally care about). It comes with other features but I found it most convenient that since were moving houses and buying new things including electronics, it is very nice to have the discounts, and if you have the money to buy it and buy your electronics at Best Buy, its a good choice to purchase this membership.

This membership is an excellent value for the benefits the membership provides - not only member specific discounts, but free Home site surveys for best desired or debating on different purchases and home needs (best integration, size measurements and even placement and installation, etc) inside and outside your home. Great value for the peace of mind that you're getting what you truly need, not what is most expensive - no sales agenda with any purchases or the several site surveys, deliveries, or appliance removal, or otherwise. Very customer based.

Im very happy I chose the total membership plan. A great help when my warranty plan was over, for my refrigerator.

I love this. If you shop at bestbuy 1 time a year or many times a year, this is a must have for appliances and electronics, gadgets etc. I've used it few times in 2 years. But they replaced everything i had a problem with. What a great purchase!!! 5 star

This is helpful to have with discounts and tech assistance available.

No issues to date. Still waiting for the scheduled delivery of my tv.

This has came in very handy for appliances or electronics that I need service. I have even used it on my daughter‘s PS4, and the only thing that I had to pay for was the hardware that needed to be installed.

This membership is the real deal and the Geek service is very knowledgeable to assist when needed.

I like to buy protection for my products at Best Buy, they are excellent in service.

This is the first time purchasing the membership. Waiting out date with end of your review.

This this is like magic, I've had a lot of problem with my laptop, and I really feel lucky that I have had this one!