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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 348 Showing 6,941-6,960 of 11,509 reviews
  • Rated 5 out of 5 stars

    Totaltech Tops!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I have not found my perfect Laptop it has not been for lack of time, dedication, humor, and more time. I am glad I purchased TotalTech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent value for the money, but another money grab

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money overall.. extends return windows and gets some stuff unavailable to general public and includes apple + etc...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best memership money can buy, Gie you a peace of mind when it comes to your tech and protection options. It's all wrapped up in a easy to understand package.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Jury still out on the plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this plan has worked out. We will know better at end of year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this membership and certainly put it to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not come across any other membership that does as much as this one. I have peace of mind and protection coverage with so much Geek Squad help utilized. I

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We love to provide our customers with security when it comes to Totaltech membership that way you never have to figure out complicated issues on your own. We do offer additional information online www.bestbuy.com/totaltech that way you can learn more about your membership. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition. Can be used on all purchases. Like tranferring info from old phones etc. Was free with total tech. Really look at the features Worth the purchase

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Best Buy Totaltech can be used on all your purchases. Not only for services like your data transfer, but for free Best Buy Protection plans, an extended 60-day return window, and unlimited support 24/7/365! We would highly recommend check out the full list of benefits at www.bestbuy.com/totaltech BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to have been helpful, and gives you a great discount for mounting and installation

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Misunderstood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually did order this but canceled the order for the tv it went with. This was not canceled along with the TV ordered and caused issues with my credit score because not knowing i had it the payment was not made.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately never I need use warranty, all products that I bought work perfectly, but it’s very quite knowing that I can get responses if it doesn’t work

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We agree that it's nice knowing that you can get support if any of your products purchased with Best Buy Protection/Applecare+ have a problem. With an active Totaltech membership, most purchases you make will be covered with up to 24 months of these protection plans! Totaltech also provides 24/7/365 Geek Squad support and troubleshooting services online, in store, and in home! Check out www.bestbuy.com/totaltech for even more benefits. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    A+++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech member pricing is the best! I saved so much on gifts it already paid itself off! And that’s not to mention all the protection I get in my Apple products! A+++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and plan on using it more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. I have used it to transfer my data from my old PC to my new PC, and look forward to future use of it for my PC Tech issues.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for leaving a great review for us Ken! Geek Squad tech support will always be there to help with your computer needs. Please view the full list of your membership benefits here: www.bestbuy.com/totaltech and take advantage of the rest of your perks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    support and repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has been a life saver. it’s well worth the price. i have children that use our electronics and their own and this has been a great investment and given me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership allowed me access to exclusive drops and the protection it provides for products really makes it worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good membership. Saved us from buying a warranty and discounted the fridge and microwave we purchased. It also gives members free shipping on everything!

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We are so excited to hear that you enjoy your Best Buy Totaltech membership Bryan! All of the benefits you mentioned as well as more can be viewed here: www.bestbuy.com/totaltech . Reach out to us at 1-888-237-8289 (1-888-Best-Buy) and we will gladly assist 24/7/365. Give us a call with any inquiries! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Total tech a no brainer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're a frequent bestbuy shopper or if you're planning on a larger purchase BB total tech is a must, keep your investment protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I could see it being great for the right person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this could be amazing for the right person. I was just not that person so I canceled it. Very cool how it is prorated. So you don’t lose out on all your money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely a great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value if your purchase a good amount of tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LarryW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We changed internet provider, we had the Best Buy technician come to the house to change our system. Did a great job and fixed our issue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Many benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value if you primarily purchase items through Best Buy. You earn it all back through discounts, Geek Squad, installations, and protection plans.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thank you for your review. Get unlimited 24/7/365 tech support on all the technology in your home, no matter where you bought it, from TV mounting to installing a smart video doorbell, there’s a huge list of in-home installation services that we’ll do for free when you purchase your product from Best Buy. You’ll also get free delivery on Best Buy purchases and free haul-away for most TV and major appliance replacements, and Totaltech, you’ll get up to 24 months of product protection on most new Best Buy purchases, including AppleCare+ on Apple products, with an active membership. For most portable devices, plans also include protection against drops and spills. You can view all the awesome benefits of Totaltech at www.bestbuy.com/Totaltech BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been great having access to customer support whenever I need them. Extended warranties on my items as well as special pricing! It’s worth it!

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We are very happy to hear you love Best Buy Totaltech as much as we do! Having peace of mind knowing your technology is covered when you need it is one of the many perks the membership has to offer. Always take advantage of special member pricing as well! Saving money on brand new technology and items rocks! Please feel free to view all of your benefits here: www.bestbuy.com/totaltech . Thanks again! BBY-ExBrand_Totaltech