Customer Ratings & Reviews

I still think the membership is a good value. The extended service plans are helpful. I do miss the install and delivery being included though.

My purchase of a yearly contract is great because one never knows what may happen. I live near Prescott and this is the only store near us. s a senior options are minable. Service is greatly appreciated.

Wouldnt go without it. It supports every best buy purchase in the house. Wouldnt go with out it. Been a best buy customer for many yrs.

Total tech is a great deal when computer needs help. We greatly appreciate techs being able to take over computer online and fix the problems without having to take product into the store to be fixed.

The new membership is a very good value, which saves money but not having to purchase a new pc and I can also bring in my other computers if they need service. Plus, you can trust the Best Buy technicians they have a lot of knowledge. They always welcoming to their customers and service their customers with expertise. What a great plan for a whole year. Hopefully, they lower the price.

membership is worth the savings for the extra warranty and also for the price adjustment period when items go on sale right after you made purchase!

I've had this for years but they keep removing benefits and raising the pricd..I'm starting to rethink it. I'm not someone who had ever needed Geak Squad computer support and the one time I tried to use their TV install service, they dailed and i had to do it myself. The "total member" price is the same as every other sale price, and the warranty services ow has a deductable and a repair cost limit. Eh.

I have not really utilized the services available through the membership but if it really is as helpful as it seems to be, I am sure I will be delighted to have the ready answers when I have tech questions.

This membership can save you money. I was able to save about $400 on two purchases. It's great to have installation, support, and an additional warranty included. I really enjoy this membership. It actually costs you less when you buy a product from Best Buy with a membership, which is pretty nice.

The membership is a great option. My delivery and set up was awesome. The gentlemen from the Geek Squad were very professional and knowledgeable. Just knowing that I have coverage from this membership as well, is very reassuring.

I expected the Dell computer to work but the downloading from my old computer and the Geek Squad help with the cabling was exceptional.

I have been buy alot of thing from bestbuy and everything working very well i bought a playstation and labtob and 4 phone with different brands and all work very well

Prompt service provide yet work was being done without seeking much input from me as to what my needs were relating to my new laptop and its new to me operating system.

Nice tv for my living room. Picture is sharp & clear. The controls are easy to navigate. It’s a a 40 inch Insignia Fire TV. I love it that was on a great sale of just under $100.00.

This membership includes unlimited geek support verses what apple offers for its product. Much better value than apple and easy to go into the store and get help right away.

I purchased a lap top for my son for college but the Membership services that came along with it I may actually use, like geek support. That would definitely come in handy for the electronic devices that my family uses. You need reliable devices to use every day so this is an excellent member benefit. Thank you for providing this.

The membership is very beneficial and worth the money. The advantages of having the Geek squad help and not having to go anywhere else is fantastic. And the perks that go with it. Highly recommended

This membership is a wonderful value to have someone who knows computers in and out available to help you is priceless. The folks are so patient and kind and, if you need to take your computer into them, they turn it around fast.

Gift came in handy for my son’s gaming computer that was 3 yrs old and the warranty had ended . The geek squad got that computer up and running like new thank you.

I am so glad I bought this plan because I now have to use it for other unplanned emergencies. Staff is very courteous and explains situation and recommendations thoroughly so that I can make the best decisions.