Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 11511 reviews
(11,511 customer reviews)to a friend
Rated 5 out of 5 stars
Will see if is worth it. Hopefully YES!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure it is worth it, but took this out because the cost of the phone was so high. I have only had it a few weeks. Guess we will see!
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value. Member prices, plus unlimited Geek Squad support are great. Also, love the peace of mind of getting protection plans on our purchases!
I would recommend this to a friendRated 5 out of 5 stars
The Perfect Setup!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, very convenient, they install everything and you don't need to worry about anything which is vey efficient in my opinion.
I would recommend this to a friendRated 5 out of 5 stars
It's Worth the Price for Saving our Computers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys are doing a great job with cleaning my computers of junk that slow it down and installing hardware or programs when I want.
I would recommend this to a friendRated 5 out of 5 stars
Provides warranty on most purchases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth membership fee since I have a few items that I need to install for my car. Otherwise not sure if it really worth the price.
I would recommend this to a friendRated 5 out of 5 stars
Awesome Techs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys are the best, getting my old computer fixed , helping me purchase new computer and transferring data from old computer to new computer.
I would recommend this to a friendRated 5 out of 5 stars
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to have them transfer data from old Mac to new one. That went off with no problem and now we have protection and technical support for the next 2 years.
I would recommend this to a friendRated 1 out of 5 stars
Membership was a lie
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was told the member ship covered something it didnt. I had car audio stuff to be installed and was told it was 380 to install it after buying 500 in gear i was mad and wont fall for the bs again
No, I would not recommend this to a friendRated 5 out of 5 stars
Total tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loads of deals and promos for total tech members. Saved over 500 so far , so I’m Ahead if the cost of membership
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .We are happy to hear you have been able to save so much! Exclusive sales events and member discounts is a great aspect of the Totaltech plan. Explore more membership benefits at:www.bestbuy.com/Totaltech . I hope you continue to enjoy your Totaltech membership and we look forward to assisting you!
Rated 5 out of 5 stars
Thumbs up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good membership to purchase if you frequent Best Buy for your valuable purchases & want some protection along with the discounts on delivery and installation etc!
I would recommend this to a friendRated 5 out of 5 stars
Love totaltech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am pleasantly surprised how wonderful this program is. I would highly recommend everyone use this. The services and savings are lovely
I would recommend this to a friendRated 5 out of 5 stars
total tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Totaltech™ gives you peace of mind in one comprehensive plan. It’s the plan you need to protect the tech you love. Buy Online. TVs Home Install. Ready In An Hour.
I would recommend this to a friendRated 4 out of 5 stars
Kinda worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got a big discount on a purchase with my Totaltech membership.
I would recommend this to a friendRated 1 out of 5 stars
Not worth the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a $1600 asus vivobook laptop from best buy that had broken speakers. Geek squad couldn't fix the speakers and they wouldn't take the laptop back either...
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .Hello. As someone who listens to my speakers daily on my device, I understand how that would be frustrating. We have many options for repairs depending on how the damage was caused with being a Totaltech member. You can check those out here: www.bestbuy.com/totaltech. You can try reaching out to a service center directly or can setup a free Geek Squad appointment at https://www.bestbuy.com/services/triage/home to possibly have it sent out for a quote on repair if available.
Rated 5 out of 5 stars
You know whats up
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how I get free protection plan for all my thing that I bought at Best Buy. It pays for its self and more. 10000000000000% I recommend. 
No, I would not recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only way to go when buying any tech and gotta love the perks
I would recommend this to a friendRated 5 out of 5 stars
Eduardo is the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to say we were really impressed with Eduardo! He was very knowledgeable and helpful in all aspects. I will definitely refer him to family and friends.
I would recommend this to a friendRated 5 out of 5 stars
Top notch customer service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of my Eufy products  got burnt and stopped working. The customer service guy was very helpful in refunding the full purchase price.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is Total Support.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So very well worth it to have a geek squad technician a call away, at the store and by appointment at your residence. Extremely qualified squad.
I would recommend this to a friendRated 1 out of 5 stars
Bad recommendation costed me $180
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek told me I would need a new mother board to fix my computer so I bought one he recommended and it still didn’t work. Told me he can’t fix it because he doesn’t know what’s wrong
No, I would not recommend this to a friend
