Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 11511 reviews
(11,511 customer reviews)to a friend
Rated 5 out of 5 stars
Total Tech is well worth it!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is awesome! It covers almost every electronic device in my home and then some! Anyone who shops at best buy needs this!!! Apple care is also included!!
I would recommend this to a friendRated 5 out of 5 stars
Terrific Totaltech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have my first in-house appointment next week. Totaltech is a great price for unlimited annual service for my computer needs, television or iPhone.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for being a Best Buy Totaltech member and choosing us. With Unlimited Geek Squad support on your devices and free standard installations, we are here to help with all your technology needs. Along with Unlimited Geek Squad services we also offer exclusive member pricing and up to 24 months of protection on most new devices purchased. Check out www.bestbuy.com/totaltech to learn more about all the amazing benefits the plan has to offer!
Rated 4 out of 5 stars
Yes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.That’s cool could been better ya know but it is what it is
I would recommend this to a friendRated 1 out of 5 stars
Totally dissatisfied
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased it for my convenience in ordering and installation. My experience so far has been very poor, except for one case. I’m gonna cancel my membership and take the prorated cancellation.
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .We hate to hear you're not satisfied with your Totaltech membership. When it comes to ordering and installation services, I know it's important to get the most out of your membership. To discuss your experience further with a Totaltech Expert, call (888) BEST-BUY or (888) 237-8289, or visit www.bestbuy.com/totaltech to chat online. You can also reach out to Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us.
Rated 4 out of 5 stars
Totaltech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works more for specific events! But u have q different benefits being a membership
I would recommend this to a friendRated 5 out of 5 stars
total tech?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it saves you money....but way to expensive saves you money....but you can't get your money back in savings unless you spend a lot of money!!
I would recommend this to a friendRated 5 out of 5 stars
Technaly Challenged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had them in the past and gained them again with this purchase. These people are patient and kind with those of us technically challenged.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .We are happy to have you back! Technology can sometimes be difficult and we try to make it as easy as possible to get your items repaired when that happens. With the new Totaltech more items than ever are now covered under your plan so be sure to check out your full list of services and benefits here at: www.bestbuy.com/totaltech . We look forward to seeing you!
Rated 5 out of 5 stars
I love it! Everything is protected and…
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not to mentiom the discounts. Also, i dont worry about the 14 day return. I have more time with out pressure to return if i dont like it.
I would recommend this to a friendRated 5 out of 5 stars
Just let my old printer work with my new laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad have been able to sort out my new equipment issues. They've been excellent communicators and helped me understand my limited options.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for taking the time to leave a review! We are happy to hear you are using your services benefits. Sometimes equipment fails and when it does we are available 24/7/365 to help you get back up and running again. We have in store, in home, phone, and chat agents available to suit the problem at hand. Be sure to check out some of your non-repair benefits like free standard delivery on appliances and extended return/exchange time here at www.bestbuy.com/Totaltech . We are happy to assist!
Rated 4 out of 5 stars
Good air fryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the seperator easy to use controls like the rear vent
I would recommend this to a friendRated 5 out of 5 stars
Amazing benefits come with your totaltech membersh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing benefits come with your totaltech membership. Please read the fineprint to understand what is covered and your renewal date / charges.
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With the membership I was able to get a GREAT deal on a new refrigerator plus free delivery, installation and no interest. Win.Win. Win!
I would recommend this to a friendRated 5 out of 5 stars
Good customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The real benefit is the ability to talk to a person quickly and directly. There are a few prompts but I have never be on hold for more than a minute.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for your review Briana, we really appreciate it! We are available 24/7/365 by calling 1-888-237-8289 that's 1-888-BestBuy, online at www.bestbuy.com/Totaltech, and through the Best Buy app.
Rated 5 out of 5 stars
awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is incredible! this service got me completely! due to the fact that everything i buy i can bring it back for repairs as long as my services membership is active
I would recommend this to a friendRated 5 out of 5 stars
Definitely worth the Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a great service and price being that I buy products from Best Buy all the time. It beats paying each time I need an install or repair
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you Peyton for the review! Being able to have multiple services performed and on multiple devices is something we are glad you are using. We are happy to assist you and look forward to doing so at any time as we have phone and chat agents available 24/7/365 at 1-888-237-8289 and online at: www.bestbuy.com/Totaltech
Rated 5 out of 5 stars
Rescue me!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Totaltech membership keeps me in touch with the professionals that can solve my problems when I can't. I can be calm and cool when I call or visit for help.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .You can always count on our Geek Squad agents to be there for you online, in home, and in store for your troubleshooting needs with your Totaltech membership. We hope you'll continue to rely on us for all your technology requirements in the future!
Rated 5 out of 5 stars
Love the Perks and Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For being someone who loves purchasing from bestbuy. The buying perks are my favorite part along with diagnostics being covered for appliances and tech products!
I would recommend this to a friendRated 5 out of 5 stars
Great Membership Option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value! Kind of hope I don’t need to use it, but definitely would rather have it just in case. Knowing I have the coverage helped ease the experience.
I would recommend this to a friendRated 5 out of 5 stars
Good service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This service helps me well protect my product. It also gives free apple care + on an apple product. Wonderful!
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value on the total care membership. I know i will be able to get a great benefit from it! Even my wife was excited about the total care pkg.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Totaltech provides great benefits for everyone living in your home. The membership covers all the tech in your home, no matter where you purchased it! But if you do buy products with an active Totaltech membership, you get up to 24 months of Best Buy Protection/Applecare+, free standard installation/delivery, and 24/7/365 Geek Squad support. Check out www.bestbuy.com/totaltech for all the info about the membership.
