Customer Ratings & Reviews

Great value and savings! Glad I signed on to be a yearly member

I love my membership, I can always count on Best Buy!

As long as you use them, it's definitely worth the value. Geek squad are great. I had 3 of my laptops fixed and restarted.

that best buy is good and i will tell family and friends about it

This membership is a valuable tool for cover my purchases without stress

The TotalTech membership was OK. It included free installations and haul away of appliances. Unfortunately the first item we ordered arrived totally damage - it fell off someones truck and rolled around, looked like it was totally destroyed. So we did not accept it, and another one came a week later. Now it seems that those two benefits will go away with the NEW program called Best Buy TOTAL. If you read the details and think about your usage of best buy, it might still be worthwhile for you.

This membership is a great value it gives you peace of mind

Saved me a ton of money for my pc repair. And the people were very nice.

APALLINGLY IGNORANT Geek Squad techs told us they haven’t received any training on Microsoft’s New Outlook in Windows 11 during a fruitless two-hour session Jan. 14 at the Fort Lauderdale Best Buy. The meeting was held to try to straighten out problems caused by at least four earlier attempts to migrate from two Windows 10 computers to two new Windows 11 ones. Techs also said, among other misconceptions, that Windows 11 could not be set up to create two copies of new files, one for the hard drive and one for the cloud. One Experience Manager said he did not know of anyone who could fix our problems. We are sending this response to a general message asking for comment about Total Membership as it appears our meeting was marked as a no-show to avoid creating comment emails.

Excellent service. Will definitely recommend this to all you out there .

The membership is really value andd the best buy warranty on everything really works out amazing. I would alwasy skip out on warrantys because of the price but one price a year to put a warranty on everything sign me ip. And the access to geek squad is amaing as well as there deals

This is one of the only memberships i see as worth it. This has allowed me to return a few theings that have broken on me. One being a shark vacuum.

The Geek SquAd was very helpful and quick. They answered all questions.

Don't really know what this gets me, I am treated nicely by the staff and the manager (when I had a complaint), and they always thank me for being a "Total Member," so there is that... I guess if you buy often and buy big items from Best Buy, it really comes in handy.

This membership is a great value, have use many times since I first purchased. Have had for many years..

A real value. Member prices, plus unlimited Geek Squad support are great. Also, love the peace of mind of getting protection plans on our purchases!

first time member. great savings. I recommend it.

This membership is a real value .price match and unlimited geek squad support and piece of mind for equipment protection

with my extwended membership i will get assistance from the geek squadron to find answers to the unknown since i am ignort on this computer thanks for your assistance

The Geek Squad has been a life saver! The staff are knowledgeable and been able to solve most every issue I've presented.