Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 11511 reviews
(11,511 customer reviews)to a friend
Rated 5 out of 5 stars
ONE STOP SHOP TO PROTECT YOUR PURCHASE!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Geek Squad Protection, had to bring one of the purchased products and they didn’t even ask me what’s wrong with it, just brought me the new item out.
I would recommend this to a friendRated 4 out of 5 stars
Great support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy, very convenient and peace of mind. Lot of service options.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for letting us know that you get lots of service options with your Totaltech membership, which has been easy, very convenient, and provides you peace of mind. Learn more about Best Buy Totaltech and all the wonderful benefits at www.bestbuy.com/Totaltech
Rated 5 out of 5 stars
Geek membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This could be the best buy of my buys at Best Buy. The geek squad installs the TV sets it up and everything is working great. Best purchase I’ve ever made.
I would recommend this to a friendRated 5 out of 5 stars
Very Satisfied Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best deal in town. AN EXCELLENT VALUE I use it as often as needed. Because of this convenience, I purchase all of my electronics from Best Buy.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Happy to hear you are getting excellent value from the membership! You also check out this link to find out about all the convenient ways Best Buy Total Tech can help: https://www.bestbuy.com/totaltech
Rated 4 out of 5 stars
good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product to buy for the price and for the feature.
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership seemed to make sense. The price was the same as the cost to install and haul away the old appliance, but now we get extra protection.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for taking the time to leave feedback. Having protection included adds piece of mind. There are many benefits to the Total Tech program. We offer 24/7/365 support (1-888-BESTBUY). You can also find a full list of the benefits at www.BestBuy.com/TotalTech. We can't wait to assist you.
Rated 5 out of 5 stars
Safe rather than sorry I think not
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far we have not found a use for this I keep checking when something comes up but nothing falls into the category of covered should’ve save my money
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .We’d like to know more about the coverage you have questions on. Please give us a call at 1-888-237-8289 so that we may review your account information and products with you. We’ll be happy to go over your details with you.
Rated 5 out of 5 stars
It's a great membership to have.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad support is great. I used them a few times and they were professional and provided great service. I am sure I will be using them again.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Our Geek Squad agents are always finding ways to give our clients the best possible service that they can buy. With your Totaltech membership, our agents are always there for you 24/7 by phone or chat no matter how often you may need us. We even have agents on standby for in-home and in-store visits as well! You can call us anytime at 1-888-237-8289(1-888-BESTBUY) or online at www.bestbuy.com/services/remotesupport.
Rated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth the money. 200 a year, and I can take it in there whenever I have an issue. Sign me up. Most likely will renew it next year again
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for your review! We are glad you are finding the value in your Best Buy Totaltech membership! You can view the great benefits of Best Buy Totaltech at www.bestbuy.com/Totaltech and if you ever need assistance, we got you covered as we are available 24/7/365 by calling 1-888-237-8289 that's 1-888-Bestbuy, or online at www.bestbuy.com/Totaltech, and through the Best Buy app.
Rated 5 out of 5 stars
Become a member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this membership it was a no-brainer I’ll always get it. Free installations and free warranties included make this such a no-brainer for me.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Free installations and the free Best Buy protection plans that come with this membership are only a few of the many benefits that come with this plan! We really want you to maximize all the benefits that come with the Best Buy Totaltech membership! You can view a complete list of all the benefits of this membership by going to www.BestBuy.com/Totaltech
Rated 5 out of 5 stars
The membership has saved us money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not only ar the items we have purchaced covered, appliance installation is covered as well. The membership has more than paid for itself!
I would recommend this to a friendRated 1 out of 5 stars
Need to improve.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not very happy with this membership right now. 2 months after I renewed it this year, I tried to set up an appointment to try to update my computer & the personnel On the phone told me that my membership expired & I needed to renew it.
No, I would not recommend this to a friendRated 4 out of 5 stars
Great Plan!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I make a number of electronic purchases thru the year and the benefits are great.
I would recommend this to a friendRated 4 out of 5 stars
Service was ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item works as described still learning the features
I would recommend this to a friendRated 4 out of 5 stars
Member be
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very cool, like not required or anything but it helps with stuff
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for your review newbuyer101. Let us be your guide through the easiest and most difficult tech questions. Get unlimited 24/7/365 tech support on all the technology in your home, no matter where you bought it. We’re always ready to help you in store, over the phone and 24/7 online. Call 1-888-BEST BUY (1-888-237-8289) from the phone number associated with your membership, and you’ll be immediately routed to an expert. You can also log into BestBuy.com or the Best Buy mobile app to chat with an expert.
Rated 5 out of 5 stars
Membership certainly was worth investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer kept crashing. Met with Geek Squad associate Chad. Very helpful, professional and knowledgeable. Within 2 days problem identified and fixed.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .With the Totaltech membership we have very savvy tech support agents on our team to help work through techie situations. Its good to hear that we were able to fix your computer issues. We offer 24/7 support via chat and phone and if you need any additional support please visit www.bestbuy.com/totaltech or call 1-888-BESTBUY (1-888-237-8289).
Rated 5 out of 5 stars
We love total Tech.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have used Total Tech several times in the 2 weeks since we purchased it. VERY knowledgeable and extremely helpful!! Thanks Guys!
I would recommend this to a friendRated 4 out of 5 stars
Total tech Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is expensive but overall,worth it. staff & techs do their jobs well.
I would recommend this to a friendRated 4 out of 5 stars
Good Purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If youare buying lot of apple products, then this is lot
I would recommend this to a friendRated 4 out of 5 stars
Bruce1961$
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used twiced so far and liked the things it does for me . helps in more ways
I would recommend this to a friend
